Journal of the Korean Operations Research and Management Science Society (한국경영과학회지)

The Korean Operations Research and Management Science Society (한국경영과학회)
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Effects of Change Management Characteristics on ERP Performance

변화관리특성이 ERP 도입성과에 미치는 영향

  • 김은홍 (국민대학교 정보관리학부) ;
  • 김재진 (국민대학교 대학원 정보관리학과) ;
  • 정승렬 (국민대학교 정보관리학부) ;
  • 전성현 (국민대학교 정보관리학부)
  • Published : 1999.12.01
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Abstract

Recently, implementing ERP(Enterprise Resource Planning) systems has been one of major concerns of many companies. Despite the trend in the business area, few theoretical researches about the ERP have been published to date. The primary propose of current study, therefore, lies in examining the effects of change management characteristics on ERP performance. Top management support, user participation, and consulting support were selected as change management characteristics. Additionally, ERP implementation characteristics were considered as contingency variables which may moderate the relationships between change management characteristics and ERP performance. Two ERP implementation characteristic variables introeuced in this study were ERP implementation approach and ERP implementation strategy. Hypotheses concerning the relationships among those variables of change management characteristics. ERP performance and ERP implementation characteristics were empirically tested. The findings show that change management characteristics are strongly correlated with ERP performance, and ERP implementation characteristics have contingency effects, partially at least, on the relationship between change management characteristics and ERP performance.

Keywords

References

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