Relationship between EC Benefits and Competitive Strategy

EC 효익과 경쟁전략과의 관계에 관한 실증분석

  • 서창교 (경북대학교 경영학부) ;
  • 김병연 (라이거시스템즈 프로젝트관리팀) ;
  • 이형석 (경북대학교 대학원 경영학과)
  • Published : 2002.06.30

Abstract

A research model was developed to examine the relationship between the anticipated benefits of electronic commerce and competitive strategies. A survey questionnaire was sent to 2000 electronic shopping malls in Korea, and 102 usable responses were obtained. The survey asked about the anticipated benefits from using electronic commerce. The survey also asked about three strategies that they have been following to achieve business competitiveness. The results provide useful guideline to develop appropriate strategies and plans for effectively deploying and managing the use of the electronic commerce. Customer responsiveness was the most important factors among six benefit factors, namely customer responsiveness, market responsiveness, economies of production, internal organizational efficiency, overall performance, and flexibility. Overall performance also predicted a focus strategy whereas flexibility predicted a cost leadership strategy.

Keywords

References

  1. 김성언, 나선영, '전자상거래 기업의 성공을 위한 소비자 구매의도 영향요인 분석', 경영정보학연구, 제10권, 제3호, 2000, pp. 61-77
  2. 박흥국, '인터넷 상거래시장 진출결정에 영향을 주는 요인에 관한 연구', 정보시스템 연구, 제8권, 제2호, 1999, pp. 129-143
  3. 서의호, 전략정보시스템, postech, 1998
  4. 서창교, 이형석, '기술혁신의 관점에서 상거래 도입단계의 실증분석,' 경영정보학연구, 제10권, 제2호, 2000, pp. 197-211
  5. 서창교, 유정형, 이영숙. '국내기업의 e-마켓 플레이스 참여에 영향을 미치는 요인', 경영정보학연구, 제11권, 제2호, 2001, pp. 57-78
  6. 이상진, 이충배, 정보시스템을 기초로 한 전자상거래 이해와 활용, 두남출판사, 1999
  7. 장지영, 이정섭, '전자상거래와 전통적 상거래에서 고객이 지각한 가치 비교,' 경영학연구, 제10권, 제3호, 2000, pp. 159-180
  8. 주재훈, '한국의 전자상거래 환경을 고려한 전자지불 시스템 성공요인 분석,' 경영정보 학연구, 제9권, 제1호, 1999, pp. 77-98
  9. Bakos, J.Y., 'A strategic analysis of electronic marketplaces,' MIS Quarterly, Vol. 15, No. 3, 1991, pp. 295-310 https://doi.org/10.2307/249641
  10. Bloch, M., Pigneur, Y. and Segev, A., On the Road of Electronic Commerce - A Business Value Framework, Gaining Competitive Advantage and Some Research Issues, The Fisher Center for Information Technology & Management, University of California, Berkeley, 1996
  11. Dess, G.G. and Davis, P.S., 'Porter's (1980) generic strategies as determinants of strategic group membership and organizational performance,' Academy of Management Journal, Vol. 27, No. 4, 1984, pp. 467-488
  12. Glazer, R, 'Marketing is an information intensive environment: strategic implications of knowledge as an asset,' Journal of Marketing, Vol. 55, No. 4, 1991, pp. 1-9 https://doi.org/10.2307/1251953
  13. Hambrick, D.C., 'High profit strategies in mature capital goods industries: a contingency approach,' Academy of Management Journal, Vol. 26, No. 4, 1983, pp. 687-707 https://doi.org/10.2307/255916
  14. Hoffman, D.L., Novak, T.P. and Chatterjee, P., 'Commercial scenario for the web: opportunities and challenges,' Journal of Computer-Mediated Communication, Vol. 1, No.3, 1995, [http://www.usc.edu/dept/annenberg/vol1/issue3/hoffman.html]
  15. Iansiti, M and MacCormack, A, 'Developing product on internet time,' Haroard Business Review, Vol. 75, No. 5, 1997, pp. 108-117
  16. Ives, B. and Learmonth, G.P., 'The information system as a competitive weapon,' Communica tions of the ACM, Vol. 27, No. 12, 1984, pp. 1193-1201
  17. Kalakota, R. and Whinston, A.B., Electronic Commerce; A Manager's Guide, AddisionWesley, 1997
  18. Kim, J,W., An Exploratory Study on the Relationship between Strategies and Expected Gains from Introducing EC Systems, 2000 MIS/OA International Conference, 200, pp. 424-428
  19. King, W.R., 'IT-enhanced productivity and profitability,' Information and Management, Vol. 15, No. 1, 1998, pp. 64-66
  20. Klein, S. and Szyperski, N., Referenzmodell zum Electronic Commerce, Lehrstuhl $f{\"{u}}r$ Wirtschafts informatik und Inter organisationssysteme, Working Paper, 1997
  21. Lederer, A.L., Mirchandani, D.A. and Sims, K., 'The link between information strategy and electronic commerce,' Journal of Organizational Computing and Electronic Commerce, Vol. 7, No. 1, 1997, pp. 17-34 https://doi.org/10.1207/s15327744joce0701_2
  22. Margaret, T. and Thompson, S.H., 'Factors influencing the adoption of the internet,' International Journal of Electronic Commerce, Vol. 2, No. 3, 1998, pp. 5-18
  23. Masotto, T., Understanding the Effectiveness Your WWW Site; Measurement Methods and Technology, Commerce Net, 1995
  24. Mohr, J. and Nevin, J.R., 'Communication strategies in marketing channels: a theoretical perspec tive,' Journal of Marketing, Vol. 54, No. 4, 1990, pp. 36-51 https://doi.org/10.2307/1251758
  25. Nissen, M.E., Commerce Model & the Intelligent Hub, CommerceNet CALS Working Group Presentation, 1995
  26. Palvia, P.C., 'Developing a model of the global and strategic impact of information technology,' Information and Management, Vol. 32, No. 5, 1997, pp. 229-244 https://doi.org/10.1016/S0378-7206(97)00023-2
  27. Porter, M.E., Competitive Strategy: Techniques for Analyzing Industries and Competitors, The Free Press, 1980
  28. Porter, M.E. and Millar, V.E., 'How information gives you competitive advantage,' Harvard Business Review, Vol. 63, No. 4, 1985, pp. 149-161
  29. Teo, T.S.H. and Too, B.L., 'Information systems orientation and business use of the internet: an empirical study,' International Journal of Electronic Commerce, Vol. 4, No. 4, 2000, pp. 105-130.