Comparison of Job Stressors between Managers and Employees in White-Collar Workers of an Electric Company

사무직 직급에 따른 직무스트레스에 미치는 요인

  • Tak, Jin-Kook (Department of I/O Psychology, Kwangwoon University) ;
  • Hong, Hyun-Sook (Department of Preventive Medicine & Catholic Industrial Medical Center, College of Medicine, The Catholic University of Korea) ;
  • Lee, Kang-Sook (Department of Preventive Medicine & Catholic Industrial Medical Center, College of Medicine, The Catholic University of Korea)
  • 탁진국 (광운대학교 산업심리학과) ;
  • 홍현숙 (가톨릭대학교 의과대학 예방의학교실 및 산업의학센터) ;
  • 이강숙 (가톨릭대학교 의과대학 예방의학교실 및 산업의학센터)
  • Published : 2002.06.01

Abstract

Objectives : This study was intended to investigate the differences of job stressors between managers and low level employees among white-collar workers. Another objective of this study was to examine whether the effects of job stressors on mental health differ between the two groups. Methods : Data was obtained from 204 managers and 258 low level employees who were employed in white-collar jobs. Fourteen job stressors and seven job stress variables were measured. Results : Among the 14 job stressors, role overload, job insecurity, and work-family conflict were higher job stressors for the manager group whereas role conflict, work-aptitude incongruity, participation in decision making, and promotion problems were higher job stressors for the low level of employees. There were no differences in job stress scores between the two groups. However, differences in the effects of job stressors on job stress were found between the two groups. For the manager group, job insecurity, work-aptitude incongruity, and work-family conflict significantly affected in explanation of job stress whereas for the low level employees, role underload, peer satisfaction, and environmental problems significantly explaining the job stress variables. Conclusions : There were significant differences in job stressors between managers and low level employees among white-collar workers. Additionally there were differences in the effects of job stressors on job stress between the two groups.

Keywords

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