Health Policy and Management (보건행정학회지)

Korean Academy of Health Policy and Management (한국보건행정학회)
권호 표지
DOI QR코드

DOI QR Code

Psychological Empowerment, Organizational Supports, and Innovative Work Behavior of General Hospital Employees

심리적 임파워먼트와 조직지원이 종합병원 직원들의 혁신적 업무행동에 미치는 영향

  • Published : 2003.03.01
Download PDF
⟨ Previous Next ⟩

Abstract

In the model tested here, individual innovative work behavior is considered as the outcome of two antecedent factors-empowerment and organizational supports. The relationships between those variables and innovative work behavior are analyzed form the data collected through a questionnaire survey of 389 employees in five general hospitals. Results of multiple regression analyses show that three dimensions of empowerment-meaning, competence, and impact, and supports from organizational culture have significant effects on innovative work behavior whereas the effects of choice dimension of empowerment and managerial supports are not significant. These results emphasize the importance of empowerment and innovation oriented organizational culture for individual members' innovative work behavior. Theoretical and practical Implications and suggestions for future research are discussed.

Keywords

References

  1. 김광점, 김인수. 협력병원간 협력내용과 성과의 영향요인에 대한 탐색적 연구. 보건행정학회지 2002, 12(2): 115-135 https://doi.org/10.4332/kjhpa.2002.12.2.115
  2. 김기찬. 병원컨설팅이란? 대한병원협회지 1999: 28(6): 16-28
  3. 남상요. 일본중소병원의 경영혁신사례. 대한병원협회지 2002: 32(2): 92-103
  4. 박원우. 임파워먼트: 개념정립 및 실천방법 모색. 경영학연구 1997; 26(1): 115-138
  5. 박원우. How a western management concept is transferred to Korea: The case of empowerment 경영학연구 2001: 30(4): 1265-1289
  6. 서영준. 중소병원의 조직인사관리. 대한병원협회지 1999; 28(2): 26-35
  7. 이인석. 혁신행동의 선행요인에 관한 실증연구, 인사관리연구 1999; 23(1): 89-113
  8. 임창희. 팀제의 개념과 내용. 대한병원협회지 1999; 28(1): 21-33
  9. 양동현. 한국병원의 경영현실과 정책과제. 한국병원경영학회, 추계학술대회 연제집, 1997; 35-65
  10. 윤방섭. 임파워먼트: 개념, 이론 및 실천. 연세경영연구 2001; 38(1): 71-111
  11. 정상진. 종합병원의 조직분화 양상. 한국병원경영학회, 추계학술대회 연제집 1996; 145-167
  12. 정시전. 중소병원 경영환경 변화와 전망. 대한병원협회지 1999; 28(2): 11-25
  13. 최만기, 이지우. 조직혁신에 관한 연구모형의 개발과 연구명제의 설정. 경영학연구 1999; 27(5): 1331-1360
  14. 한동관. 병원위기극복을 위한 처방. 대한병원행정관리자협회, 제5차 병원행정종합학술대회 연제집, 1998; 7-23
  15. Abbey A, Dickson J. R&D work climate and innovation in semiconductors. Academy of Management Journal 1983 ; 26: 362-366 https://doi.org/10.2307/255984
  16. Amabile TM. A model of creativity and innovation m organizations. Research in Organization Behavior. 1988; 15: 187-209.
  17. Amabile TM, Conti R Coon H, Lazenby J. Herron M. Assessing the work environment for creativity. Academy of Management Journal. 1996; 39: 1154-1184. https://doi.org/10.2307/256995
  18. Ancona D, Caldwell D. Management issues facing new product teams in high technology companies, In D. Lewin. D. Lipsky, & D. Sokel (Eds.), Advances in Industrial and Labor Relations 1987 (Vol, 4, pp. 191-221). Greenwich, CT: JAI Press.
  19. Bandura A. Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review 1977; 84: 191-215 https://doi.org/10.1037/0033-295X.84.2.191
  20. Bass BM. Leadership and performance beyond expectations, NY: Harper & Row. 1985
  21. Chandler G. Keller C. Lyon DW. Unraveling the determinants and consequences of an innovation-supportive organizational culture, Entrepreneurship Theory and Practice 2000: 25: 59-76
  22. Conger JA, Kanungo RN. The empowerment process: Integrating theory and practice. Academy of Management Review 1988; 13: 471-482 https://doi.org/10.2307/258093
  23. Crant JM. Proactive Behavior in organizations. Journal of Management 2000; 26: 435-462 https://doi.org/10.1177/014920630002600304
  24. Downs GW, Mohr LB. Toward a theory of innovation In Z. A. Angrew (Ed), Innovation research and public policy 1980: 75-100, Ann Arbor, MI: UMI.
  25. Drucker PF. Innovation and entrepreneurship: Practice and principles, London: Heinemann. 1985:
  26. Farr JL, Ford CM. Individual innovation In M. A. West & J. L. Fart (Eds.), Innovation and creativity at work 1990: 63-80 NY: Wiley.
  27. Ford CM. Creativity is a mystery clue from the investigators' notebook. in C. M. Ford and Gioia, D. A. (Eds.), Creative action in organizations. Thousand Oaks, Ca: Sage. 1995
  28. Frese M, Kring W, Soose A, Zempel J. Personal initiative at work Differences between East and West Germany. Academy of Management Journal 1996; 39: 37-63 https://doi.org/10.2307/256630
  29. Galbraith JR, Designing the innovating organization. Organizational Dynamics 1982; 10: 5-25
  30. Gist ME, Mitchell TR Self-efficacy: A theoretical analysis of its determinants and malleability. Academy of Management Review 1992; 17: 183-211 https://doi.org/10.2307/258770
  31. Graham JW. Principled organizational dissent: A theoretical essay. Research in Organizational Behavior 1986; 8: 1-52
  32. Hackman JR, Oldham GR. Motivation through the design of work Test of theory. Organizational Behavior and Human Performance 1976; 16: 250-279 https://doi.org/10.1016/0030-5073(76)90016-7
  33. Howell JM, Higgins CA. Leadership behaviors, influence tactics, and career experiences of champions of technological innovation. Leadership Quarterly 1990; 1: 249-264 https://doi.org/10.1016/1048-9843(90)90004-2
  34. Isaksen S. An orientation to the frontiers of creativity research. In S. Isaksen (Ed.), Frontiers of creativity research: Beyond the basics (pp. 1-31). Buffalo: Bearly Limited. 1987
  35. Janssen O. Job demands, perceptions of effort-reward fairness and innovative work behavior. Journal of Occupational and Organizational Psychology, 2000; 73: 287-302 https://doi.org/10.1348/096317900167038
  36. Kanter R. The change masters, New York: Simon & Schuster. 1983
  37. Kanter R. When a thousand flowers bloom: Structural, collective, and social conditions for innovation in organizations. Research in Organizational Behavior 1988; 10: 169-211
  38. Katz D. The motivational basis of organizational behavior. Behavioral Science 1964; 9: 131-133. https://doi.org/10.1002/bs.3830090206
  39. Katz D, Kahn RL. The social psychology of organizations, NY: Wiley. 1978
  40. King N. (1990), "Innovation ant work: The research literature," in M. A. West and J. L. Farr (Eds.), Innovation and creativity at work (pp.15-59), NY: John Wiley & Sons.
  41. Lawler EE, Mohrman SA, Ledford GE, Creating high performance organizations: Practices and results of employee involvement and total quality management in Fortune 1000 companies, San Francisco: Jossey-Bass, 1995
  42. Liden RC, Arad S, A power perspective of empowerment and work groups: Implications for human resources management research, Research in Personnel and Human resource Management 1996; 14: 205-251
  43. McCarthy AM, Schoenecker TS, Commitment to innovation: The impact of top management team characteristics, R & D Management 1999; 29: 199-216 https://doi.org/10.1111/1467-9310.00130
  44. Middlemist R, Hitt M. Technology as a moderator of the relationship between perceived work environment and subunit effectiveness, Human Relations 1981; 43: 517-532
  45. Morrison EW, Phelps CC Taking charge at work: Extra-role efforts to initiate workplace change. Academy of Management Journal 1999; 42: 403-419 https://doi.org/10.2307/257011
  46. Oldham GR, Cummings A. Employee creativity: Personal and contextual factors at work. Academy of Management Journal 1996; 39: 607-634. https://doi.org/10.2307/256657
  47. Orpen C. Measuring support for organizational innovation: A validity study, Psychological Reports 1990; 67: 417-418 https://doi.org/10.2466/PR0.67.6.417-418
  48. Porter ME, Competitive advantage, NY: The Free Press, 1985
  49. Porter L, Lawler E, Hackman J, Behavior in organizations, NY: McGraw-Hill. 1975
  50. Russell RD, Russel CJ, An examination of the effects of organizational norms, organizational structure, and environmental uncertainty on entrepreneurial strategy. Journal of Management 1992; 18: 639-656 https://doi.org/10.1177/014920639201800403
  51. Schumpeter J, Capitalism, socialism, and democracy, NY: Haper & Row. 1942
  52. Scott SG, Bruce RA. Determinants of innovative behavior: A path model of individual innovation in the workplace, Academy of Management Journal 1994: 37: 580-607. https://doi.org/10.2307/256701
  53. Seigel S, Kaemmerer W. Measuring the perceived support for innovation in organizations. Journal of Applied Psychology 1978: 63: 553-562 https://doi.org/10.1037/0021-9010.63.5.553
  54. Shalley CE. Effects of coaction, expected evaluation, and goal setting on creativity and productivity. Academy of Management Journal 1995; 38: 483-503 https://doi.org/10.2307/256689
  55. Speier C, Frese M. Generalized self-efficacy as a mediator and moderator between control and complexity at work and personal initiative: A longitudinal field study in East German. Human Performance 1997: 10: 171-192 https://doi.org/10.1207/s15327043hup1002_7
  56. Spreitzer GM. Psychological empowerment in the workplace; Dimensions, measurement, and validation. Academy of Management Journal 1995; 38: 1442-1465 https://doi.org/10.2307/256865
  57. Spreitzer GM. Social structural characteristics of psychological empowerment. Academy of Management Journal 1996; 39: 483-504 https://doi.org/10.2307/256789
  58. Thomas KW, Velthouse BA. Cognitive elements of empowerment: An "interpretive" model of intrinsic motivation. Academy of Management Review 1990; 15: 666-681 https://doi.org/10.2307/258687
  59. Thompson VA. Bureaucracy and innovation. Administrative Science Quarterly 1965; 10: 1-20 https://doi.org/10.2307/2391646
  60. Van de Yen A. Central problems in the management of innovation. Management Science 1986; 32: 590-607 https://doi.org/10.1287/mnsc.32.5.590
  61. West MA. Innovation amongst health care professionals. Social Behaviour 1989; 4: 173-184
  62. West MA, Farr JL. Innovation at work. In M. A. West & J. L. Fart (Eds.), Innovation and creativity at work (pp. 1-13). NY: Wiley. 1990
  63. Woodman RW, Sawyer JE, Griffin RW. Toward a theory of organizational creativity. Academy of Management Review 1993; 18: 293-321 https://doi.org/10.2307/258761

Cited by

  1. Organizational Culture and Organizational Support as Factors Affecting the Innovative Behaviors of General Hospital Nurses vol.21, pp.2, 2015, https://doi.org/10.11111/jkana.2015.21.2.223
  2. Influence of Types of Leadership and Organizational Culture on Innovative Behavior of Professional Staff of a General Hospital vol.21, pp.4, 2015, https://doi.org/10.11111/jkana.2015.21.4.447