Journal of the Korean Home Economics Association (대한가정학회지)

The Korean Home Economics Association (대한가정학회)
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Verification on the Effectiveness of Emotional Leadership of Branch Managers on Organizational Performance in Contracted Foodservice Company - Through the Construction of a Structural Equation Model -

구조 방정식 모형 구축을 통한 단체급식업체 점장의 감성리더십이 조직성과에 미치는 효과성 검증

  • Jung, Hyun-Young (Research Institute of Food and Nutritional Science, Yonsei University) ;
  • Kim, Hyun-Ah (Department of Food and Nutritional Sciences, Kyungnam University) ;
  • Yang, Il-Sun (Department of Food and Nutrition, Yonsei University)
  • 정현영 (연세대학교 식품영양과학연구소) ;
  • 김현아 (경남대학교 식품영양학과) ;
  • 양일선 (연세대학교 식품영양학과)
  • Published : 2007.04.30
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Abstract

The purposes of this study were to provide evidence concerning the effects of Emotional Leadership and examine the impacts of Emotional Leadership on employee-related variables which were 'job satisfaction', 'organizational commitment', 'organizational performance', 'turnover intention'. A survey was conducted from August 23 to November 3, 2005 to collect data from kitchen staff(N=611). Statistical analyses were completed using SPSS Win(12.0) for descriptive analysis, reliability analysis, factor analysis, t-test, correlation analysis, cluster analysis and AMOS(5.0) for structural equation modeling. Kitchen staffs gave high point to their leader in the Emotional Leadership competence 'Optimism: seeing the upside in events' and 'Adaptability: flexibility in handing change' and gave lower point in the Emotional Leadership competence 'Inspirational leadership: guiding and motivating with compelling vision'. Employees' job satisfaction on 'coworker' were relatively high. However, the extents of satisfaction on 'payroll', 'promotion', 'work environment' were relatively low. The organizational commitment score was higher at 'loyalty' factor than 'commitment' factor. the test of hypothesis using structural equation modeling found that Emotional Leadership produced positive effects on job attitude and job performance. In conclusion, this study has identified that the Emotional Leadership effects on their organizational performance and attitudes toward their job.

Keywords

References

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