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Research on Consumer's Food Purchasing Intentions through Internet Shopping Mall

인터넷 쇼핑몰 이용 소비자의 식품 구매 의도 분석

  • Kim, Sung-Hee (Nutrition Education, Graduate School of Education, Sookmyung Women's University) ;
  • Joo, Na-Mi (Department of Food and Nutrition, Sookmyung Women's University)
  • 김성희 (숙명여자대학교 교육대학원 영양교육) ;
  • 주나미 (숙명여자대학교 생활과학부 식품영양)
  • Published : 2007.12.31

Abstract

In spite of the fact that the food group(Food, Drinks and Health foods & Agricultural and Marine products) occupies little position in total sales of Internet shopping mall, the food group's sales in cyber shopping mall in 2006 have increased 678.1% over 5 years. In addition to the fact that the food consumption pattern has changed from quality-oriented to convenience, health and safety-oriented, the need to decrease the opportunity cost created by housework is rising in the context of increase of women's work participation rate. The wind of change like these will become the foundation on which cyber food industry will be developed. The factors having an effect on consumer purchasing intentions when one buy foods through internet shopping malls are researched in this thesis. For the investigation, women of 697 were surveyed by a questionnaire, and the data were analyzed by the SPSS for WINDOW(Version 12.0). The result is as follows: Factors having an effect on food purchasing intentions are Convenience(Timesaving, Troublesomeness), Customer service(Responsiveness, Reliability, Empathy, Tangibility), Perceived Customer Risk(Economic, Social, Performance risk) and Shopping experience(Easy to find out, Easy process for payment) in order.

Keywords

References

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