A Study on Effects of Success Factors of Knowledge Management for Business Activity and Business Performance - Korean Manufacturing Companies and Non-Manufacturing Companies

지식경영 성공요인이 지식경영활동과 경영성과에 미치는 영향에 관한 연구 - 국내 제조기업과 비제조기업을 중심으로

  • 강병영 (동의대학교 경영정보학과) ;
  • 김은정 (동의대학교 경영정보학과)
  • Published : 2007.06.30

Abstract

The purpose of this research is to investigate success factors of knowledge management in Korea companies. The research scheme was experimented through a questionnaire survey answered by 87 companies. The research model was composed of five groups : 1) CEO support and business strategics, 2) organization culture 3) information technology characteristic of knowledge workers 4) a reward and performance measurement 5) knowledge management system. The results of this research indicated that the CEO support and organization culture are important factors for knowledge activities. The information technology characteristic of knowledge workers and a reward have small effects for knowledge activities. Manufacturing companies and non-manufacturing companies need different knowledge management strategies. The results of this study will be helpful for the success implementation of knowledge management in Korean companies.

Keywords