Abstract

Purpose: The aim of this study was to identify the interpersonal communication competence of preceptor nurses. Methods: Data was collected from 189 nurses, participating in an education program for preceptors in 4 hospitals. Data gathering was done by the instrument for interpersonal communication competence; 48 items in 16 sub-concepts on a 5 point Likert-scale. The data was analyzed using descriptive statistics, Cronbach's $\alpha$, $x^2$-test, ANOVA, and content analysis. Results: The average score of the preceptors' interpersonal communication competence was 3.34. Sub-concepts of communication competence, supportiveness, goal detection, and interaction management were significantly different according to education level and nursing career. The 'responsiveness' score among 16 concepts was the highest 4.10, followed by 'concentration( 3.95)', 'immediacy(3.81)', 'social appropriateness(3.70)', 'goal detection(3.65)', 'expressiveness (3.62)', and 'noise control(3.61)'. However, supportiveness was the lowest. It showed coherent results by content analysis of difficult experiences. Conclusion: It is suggested that the training and education program and standardized teaching guides for preceptor nurses need to improve supportiveness.

Keywords

• Preceptor;
• Nurse;
• Interpersonal relation;
• Communication;
• Competence

• 프리셉터;
• 간호사;
• 대인관계;
• 의사소통;
• 대인의사소통능력;