Journal of dental hygiene science (치위생과학회지)
- Volume 8 Issue 4
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- Pages.291-297
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- 2008
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- 1598-4478(pISSN)
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- 2233-7679(eISSN)
A Study on Burnout and Organizational Effectiveness of Dental Hygienists
치과위생사의 소진과 조직유효성에 관한 연구
- Kim, Young-Sun (Department of Dental Hygiene, Daegu Health College) ;
- Yoon, Hee-Suk (Department of Dental Hygiene, Daegu Health College)
- Received : 2008.08.05
- Accepted : 2008.12.12
- Published : 2008.12.24
Abstract
This study had collected 322 dental hygienists working in Daegu area, in order to investigate burnout and organizational effectiveness of dental hygienists and find relationship between these, and there were conclusions as follows; 1. The average burnout points are 2.82, and we could gain each point as follows; emotional burnout 3.26, cynical attitude 2.63, and declination of job efficiency 2.58. The average organizational effectiveness points were 3.0, and the gained each point was organizational immersion 3.12, turnover intention 2.73, job satisfaction 3.14. 2. At difference in organizational effectiveness according to general characteristic, the over 30-years-old showed the highest point in organizational immersion (3.41) and job satisfaction (3.48) (p = .031, and .000). Also the married are significantly higher than the unmarried at organizational immersion (3.37, 3.07) and job satisfaction (3.40, 3.10) (p = .014). The work over 6 years showed the highest point in organizational immersion (3.30) and job satisfaction (3.29) (p = .002, and .013). The work during 3~5 years showed the highest point in turnover intention (2.93) (p = .005). The annual salaries were more than 25million won showed the highest point in organizational immersion (3.57) and job satisfaction (3.44) (p = .000, and .001). 3. The variables related to organizational immersion were declination of job efficiency, and emotional burnout, cynical attitude (
본 연구는 치과위생사들의 소진과 조직유효성의 정도를 파악하고 이들간의 관계를 알아보기 위해 대구와 인근지역에 근무하는 치과위생사 322명을 대상으로 설문조사를 실시하여 다음과 같은 결론을 얻었다. 1. 소진 전체 평균은 2.82(5점 척도)였고, 정서적 소진 3.26, 냉소적 태도 2.63, 직업효능감 감소 2.58이었으며, 조직유효성 전체 평균은 3.0(5점 척도)이었고, 조직몰입 3.12, 이직의도 2.73, 직무만족 3.14이었다. 2. 일반적 특성에 따른 조직유효성의 차이는 연령이 30세 이상에서 조직몰입(3.41)과 직무만족(3.48)이 가장 높았고(p = .031, .000), 결혼여부는 기혼자가 미혼자보다 조직몰입(3.37, 3.07)과 직무만족(3.40, 3.10)에서 유의하게 높았다(p = .014), 근무경력은 6년 이상에서 조직몰입(3.30)과 직무만족(3.29)이 가장 높았고(p = .002, .013), 이직의도(2.93)는 3~5년이 가장 높았으며(p = .005), 연봉은 2,500만원 이상이 조직몰입(3.57)과 직무만족(3.44)에서 가장 높았다(p = .000, .001). 3. 조직몰입과 관련 있는 변수는 직업효능감 감소, 정서적 소진, 냉소적 태도 순이었고(