Journal of Korean Academy of Nursing Administration (간호행정학회지)

Korean Academy of Nursing Administration (한국간호행정학회)
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The Relationships among Trait Anger, Anger Expression, Jab Satisfaction, Job Commitment, and Organizational Performance in Clinical Nurses

간호사의 특성분노 및 분노표현이 직무만족, 조직몰입, 조직성과에 미치는 영향

  • Lee, Won-Hee (College of Nursing, Yonsei University, Nursing Policy Research Institute, Yonsei University) ;
  • Song, Ju-Eun (Department of Nursing, Dankook University) ;
  • Kim, Joo-Hyung (College of Nursing, Yonsei University) ;
  • Kim, Hee-Jung (Department of Nursing, Kunkuk University Hospital) ;
  • Lee, Ju-Mi (Department of Nursing, Kunkuk University Hospital) ;
  • Kim, Un-Young (Department of Trade, Halla University)
  • 이원희 (연세대학교 간호대학, 연세대학교 간호대학 간호정책연구소) ;
  • 송주은 (단국대학교 간호학과) ;
  • 김주형 (연세대학교 간호대학) ;
  • 김희정 (건국대학교 병원 간호부) ;
  • 이주미 (건국대학교 병원 간호부) ;
  • 김은영 (한라대학교 무역통상학과)
  • Published : 2009.12.31
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Abstract

Purpose: The purpose of this study was to identify the relationships among trait anger, anger expression, job satisfaction, job commitment, and organizational performance, and especially to verify the effect of anger experience on organizational performance. Method: A descriptive study was conducted using a convenient sample. Data were collected by a self-report questionnaire from 671 clinical nurses in three university hospitals and analyzed by using SPSS 14.0 Win program with descriptive statistics, t-test, ANOVA, pearson correlation coefficient, and stepwise multiple regression. Result: Organizational performance was significantly correlated with trait anger, anger expression-in, anger expression-out, anger control, job satisfaction, and job commitment. Multiple regression analysis showed that organizational performance was significantly predicted by job commitment, job satisfaction, educational level (university graduation), anger control, and working place (operative room), and 34.7% was explained by these variables. Conclusions: Out of anger expression, anger control significantly affected on organizational performance together with job commitment and job satisfaction. From this result, it could be concluded that nursing intervention for anger control have a positive effect on improving organizational performance. Further studies are needed to develop and test the effect of nursing intervention programs for anger control.

Keywords

References

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