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A Cross-National Comparison of the Importance of Apparel Store Attributes for Shopping Values between Korean and Chinese College Students

한국과 중국 대학생들의 쇼핑가치에 따른 의류점포속성 중요도 비교

  • Park, Na-Ri (Dept. of Clothing & Textiles, Hanyang University) ;
  • Jang, Young-Sil (Dept. of Clothing & Textiles, Hanyang University) ;
  • Park, Jae-Ok (Dept. of Clothing & Textiles, Hanyang University)
  • 박나리 (한양대학교 생활과학대학 의류학과) ;
  • 장영실 (한양대학교 생활과학대학 의류학과) ;
  • 박재옥 (한양대학교 생활과학대학 의류학과)
  • Published : 2009.12.31

Abstract

This study identifies the apparel shopping value segments of Korean and Chinese college students to examine the differences in the importance of apparel store attributes. Data from 504 questionnaires filled out by college students from Seoul and Beijing were used for statistical analysis. The four segments of apparel shopping values are, hedonic shopping segment, low involvement shopping segment, high involvement shopping segment, and utilitarian shopping segment. In the high involvement shopping segment, Korean respondents considered store atmosphere, convenience, and the services of salespersons to be more important than the other segments. Chinese respondents in both the hedonic shopping segment and high involvement shopping segment considered store atmosphere more important than the other segments. Korean respondents considered store service more important than the Chinese respondents in the hedonic shopping segment, but Chinese respondents were more likely to consider store convenience to be more important than Korean respondents. In the low involvement shopping segment, Korean respondents considered store atmosphere, store services, and the selection of goods more important than Chinese respondents did. In the high involvement shopping segment, Korean respondents considered the services of salespersons to be more important than the Chinese respondents but the Chinese respondents evaluated store convenience as more important than Korean respondents. In the utilitarian shopping segment, Korean respondents were more likely to consider store service, the selection of goods, and services of salespersons more important than Chinese respondents did.

본 연구에서는 한국과 중국 대학생을 대상으로 의복쇼핑가치 유형을 밝히고 쇼핑가치 유형에 따라 한국과 중국의 대학생들의 의류점포속성 중요도에 차이가 있는지를 알아보고, 각 세분집단에서 한국과 중국에 대학생들에 따라 의류점포속성 중요도에 차이가 있는지를 알아보았다. 한국의 경우 고 관여 쇼핑 집단의 응답자들은 다른 집단들 보다 점포 분위기, 편의성, 판매원의 행동을 더 중요하게 생각하고 있었다. 반면 중국 소비자들의 경우 쾌락적 쇼핑 집단인 다른 집단들 보다 점포 분위기를 더 중요시 여기고 있었으며 고 관여 쇼핑 집단이 다른 집단들 보다 점포 분위기, 점포 서비스, 제품의 구색과 편의성을 더 중요하게 생각하고 있었다. 쾌락적 쇼핑 집단에서 한국 응답자들은 중국 응답자들 보다 서비스를 더 중요시 여기고 있었으며 중국의 응답자들은 점포의 편의성 더 한국의 응답자들보다 더 중요하게 생각하고 있었다. 저 관여 쇼핑 집단에서 한국의 응답자들은 중국의 응답자들보다 점포의 분위기와 서비스, 다양한 상품의 구색을 갖추고 있는지를 더 중요하게 생각하고 있었다. 고 관여 쇼핑 집단에서 한국의 응답자들은 중국의 응답자들보다 판매원의 행동 부분들을 더 중요하게 생각하고 있었으며 중국의 응답자들은 한국의 응답자들보다 점포의 거리와 같은 편리성 부분을 더 중요하게 생각하고 있었다. 실용 쇼핑 집단에서 한국의 응답자들이 중국의 응답자들보다 점포의 서비스, 상품구색, 판매원을 더 중요하게 생각하고 있었다.

Keywords

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