Journal of the Ergonomics Society of Korea (대한인간공학회지)

Ergonomics Society of Korea (대한인간공학회)
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Development of a Crew Resource Management Training Program for Reduction of Human Errors in APR-1400 Nuclear Power Plant

국내 원자력발전소 인적오류 저감을 위한 Crew Resource Management 교육훈련체계 개발

  • Kim, Sa-Kil (Department of Industrial Engineering, College of Advanced Technology, Kyunghee University) ;
  • Byun, Seong-Nam (Department of Industrial Engineering, College of Advanced Technology, Kyunghee University) ;
  • Lee, Dhong-Hoon (Department of Instrument & Control, Korea Institute of Nuclear Safety) ;
  • Jeong, Choong-Heui (Safety Technology Division of Nuclear Safety Headquarters, Korea Institute of Nuclear Safety)
  • 김사길 (경희대학교 테크노공학대학 산업공학과) ;
  • 변승남 (경희대학교 테크노공학대학 산업공학과) ;
  • 이동훈 (한국원자력안전기술원 계측제어실) ;
  • 정충희 (한국원자력안전기술원 규제기술연구부)
  • Published : 2009.02.28
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Abstract

The nuclear power industry in the world has recognized the importance of integrating non-technical and team skills training with the technical training given to its control room operators to reduce human errors since the Three Mile Island and Chernobyl accidents. The Nuclear power plant (NPP) industry in Korea has been also making efforts to reduce the human errors which largely have contributed to 120 nuclear reactor trips from the year 2001 to 2006. The Crew Resource Management (CRM) training was one of the efforts to reduce the human errors in the nuclear power industry. The CRM was developed as a response to new insights into the causes of aircraft accidents which followed from the introduction of flight recorders and cockpit voice recorders into modern jet aircraft. The CRM first became widely used in the commercial airline industry, but military aviation, shipboard crews, medical and surgical teams, offshore oil crews, and other high-consequence, high-risk, time-critical industry teams soon followed. This study aims to develop a CRM training program that helps to improve plant performance by reducing the number of reactor trips caused by the operators' errors in Korean NPP. The program is; firstly, based on the work we conducted to develop a human factors training from the applications to the Nuclear Power Plant; secondly, based on a number of guidelines from the current practicable literature; thirdly, focused on team skills, such as leadership, situational awareness, teamwork, and communication, which have been widely known to be critical for improving the operational performance and reducing human errors in Korean NPPs; lastly, similar to the event-based training approach that many researchers have applied in other domains: aircraft, medical operations, railroads, and offshore oilrigs. We conducted an experiment to test effectiveness of the CRM training program in a condition of simulated control room also. We found that the program made the operators' attitudes and behaviors be improved positively from the experimental results. The more implications of the finding were discussed further in detail.

Keywords

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