Journal of Korean Academy of Nursing (대한간호학회지)

Korean Society of Nursing Science (한국간호과학회)
권호 표지
DOI QR코드

DOI QR Code

The Determinants of Job Satisfaction of Nurses: Focused on Work Rewards

간호사의 직무만족 결정 요인 -노동보상을 중심으로-

  • Published : 2009.06.26
Download PDF
⟨ Previous Next ⟩

Abstract

Purpose: The purpose of this study was to investigate the determinants of job satisfaction of hospital nurses. The focus was on work rewards. A causal model of job satisfaction of hospital nurses was constructed based on situational perspectives. Methods: The sample for this study consisted of 505 nurses from 2 general hospitals located in Seoul and Kyeonggi Province, Korea. Data were collected with self-administrated questionnaires and analyzed by hierarchical multiple regression. Results: All variables except workload were positively correlated with job satisfaction. It was found that three task reward variables(workload, meaning, and participation), two organizational reward variables(security and promotional chances) and one social reward variable(family support) had significant influence on nurses' job satisfaction. The explained variance for job satisfaction was 41.4%. The data further indicate that task rewards were the most significant determinants of nurse job satisfaction. Conclusion: Theses findings provide strong empirical evidence for importance of task, organizational and social reward variables in explaining job satisfaction of nurses. The model used for this study will be useful for predicting nurse job satisfaction.

Keywords

References

  1. Aiken, L. H., Clarke, S. P., Sloan, D. M., Sochalski, J., & Silber, J. H. (2002). Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. Journal of the American Medical Association, 288, 1987-1993 https://doi.org/10.1001/jama.288.16.1987
  2. Blegen, M. A., & Mueller, C. W. (1987). Nurses' job satisfaction: A longitudinal analysis. Research in Nursing & Health, 10, 227-237 https://doi.org/10.1002/nur.4770100405
  3. Brayfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of Applied Psychology, 35, 307-311 https://doi.org/10.1037/h0055617
  4. Breaugh, J. A. (1985). The measurement of work autonomy. Human Relations, 38, 1551-1570 https://doi.org/10.1177/001872678503800604
  5. Ellenbecker, C. H., Porell, F. W., Samia, L., Byleckie, J. J., & Milburn, M. (2008). Predictors of home healthcare nurse retention. Journal of Nursing Scholarship, 40, 151-160 https://doi.org/10.1111/j.1547-5069.2008.00220.x
  6. Fisher, C. D., & Locke, E. A. (1992). The new look in job satisfaction research and theory. In C. J. Cranny, P. C. Smith, & E. F. Stone (Eds.), Job satisfaction: How people feel about their jobs and how it affects their performance (pp. 167-194). New York, NY: Lexington Books
  7. Hackman, J. R., & Oldham, G. R. (1980). Work redesign. Massachusetts: Addison-Wesley
  8. Herzberg, F. (1966). Work and the nature of man. Cleveland, OH: World Publishing Company
  9. Herzberg, F. (2003). One more time: How do you motivate employees? Harvard Business Review, 81, 87-96
  10. House, J. S. (1981). Work stress and social support. Massachusetts: Addison Wesley Publishing Company
  11. Jang, M. K., Choi, Y. K., Hwang, J. I., Hwang, J. H., Kim, E. K., Park, N. H., et al. (2004). Job satisfaction of hospital employees. Journal of Korean Academy of Nursing Administration, 10, 63-81
  12. Kalleberg, A. G. (1977). Work values and job rewards: A theory of job satisfaction. American Sociological Review, 42, 124-143 https://doi.org/10.2307/2117735
  13. Kanungo, R. N. (1982). Work alienation. New York, NY: Praege
  14. Kim, J. K. (2007). A study of relationships among conflict, job satisfaction and organizational commitment on general hospitals. Journal of Korean Academy of Nursing Administration, 13, 421-430
  15. Kim, M. S., & Park, Y. B. (1999). A study on the influence of job characteristics perceived by nurses on their job satisfaction and organizational commitment: Focusing on moderating effect of individual personality characteristics. Journal of Korean Academy of Nursing, 29, 1434-1444
  16. Kleinbaum, D. G., Kupper, L. L., & Muller, K. E. (1988). Applied regression analysis and other multivariate methods. Boston, MA: PWS-KENT Publishing Company
  17. Ko, J. W., & Seo, Y. J. (2002). Work rewards and occupational commitment of hospital nurses. Korean Journal of Health Policy & Administration, 12, 77-98 https://doi.org/10.4332/KJHPA.2002.12.3.077
  18. Ko, J. W., & Yom, Y. H. (2003). The role of social support in the relationship between job stress and job satisfaction/organizational commitment among hospital nurses. Journal of Korean Academy of Nursing, 33, 265-274
  19. Lee, S. M. (1995). The effect of job characteristics and personal factors on work stress, job satisfaction and turnover intention. Journal of Korean Academy of Nursing, 25, 790-806
  20. Lee, S. M. (2000). The causal relationships among nurses' perceived autonomy, job satisfaction and related variables. Journal of Korean Academy of Nursing Administration, 6, 109-122
  21. Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297-1349). Chicago, IL: Rand McNally
  22. Mobley, W. H., Griffith, R. W., Hand, H. H., & Meglino, B. M. (1979). Review and conceptual analysis of the employee turnover process. Psychological Bulletin, 86, 493-522 https://doi.org/10.1037/0033-2909.86.3.493
  23. Mottaz, C. J. (1988). Work satisfaction among hospital nurses. Hospital &Health Services Administration, 33, 57-73
  24. Mueller, C., & McCloskey, J. (1990). Nurses' job satisfaction: A proposed measure. Nursing Research, 39, 113-117
  25. Oldham, G. L., Stepina, L. P., & Ambrose, M. L. (1986). Relations between situational factors and the comparative referents used by employees. Academy of Management Journal, 29, 599-608 https://doi.org/10.2307/256226
  26. Parsons, L. G. (1998). Delegation skills and nurse job satisfaction. Nursing Economics, 16, 18-26
  27. Price, J. L., & Mueller, C. W. (1990). Wilford Hall Medical Center retention survey. TX: Lackland Air Force Base
  28. Rizzo, J. R., House, R. J., & Lirtzman, S. J. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 23, 224-253 https://doi.org/10.2307/2392563
  29. Seo, Y., Ko, G., & Price, J. L. (2004). The determinants of job satisfaction among hospital nurses: A model estimation in Korea. International Journal of Nursing Studies, 41, 437-446 https://doi.org/10.1016/j.ijnurstu.2003.11.003
  30. Weissman, C. A., & Nathanson, C. A. (1985). Professional satisfaction and client outcomes. Medical Care, 23, 1179-1192 https://doi.org/10.1097/00005650-198510000-00007
  31. Yu, Y. J., Hung, S. W., Wui, Y. K., Tsai, L. C., Wang, H. M., & Lin, C. J. (2008). Job satisfaction and quality of life among hospital nurses in the Yunlin-Chiayi area. Hu Li Za Zhi The Journal of Nursing, 55(2), 29-38

Cited by

  1. 사무직 근로자의 DISC 행동유형에 따른 직무만족, 조직몰입 및 직무성과 vol.21, pp.2, 2012, https://doi.org/10.5807/kjohn.2012.21.2.98
  2. 상급 종합병원 간호사의 직무만족도와 조직몰입이 환자안전관리 활동에 미치는 영향 vol.19, pp.4, 2009, https://doi.org/10.7739/jkafn.2012.19.4.453
  3. 간호사의 직무만족에 영향을 미치는 요인 vol.18, pp.2, 2009, https://doi.org/10.14370/jewnr.2012.18.2.081
  4. Relationships between Compassion Fatigue, Burnout, and Turnover Intention in Korean Hospital Nurses vol.42, pp.7, 2012, https://doi.org/10.4040/jkan.2012.42.7.1087
  5. 병원간호사의 행복지수 영향요인 vol.19, pp.3, 2013, https://doi.org/10.11111/jkana.2013.19.3.329
  6. 결혼 여부에 따른 직장여성의 직무몰입에 영향을 주는 요인 vol.14, pp.10, 2009, https://doi.org/10.5762/kais.2013.14.10.4953
  7. 간호사의 직무만족에 관한 문헌 분석 vol.20, pp.3, 2013, https://doi.org/10.5953/jmjh.2013.20.3.235
  8. 기혼여성 간호사의 직장-가정 갈등, 직무만족 및 이직의도와의 관계에서 사회적 지지의 매개 및 조절효과 vol.20, pp.5, 2009, https://doi.org/10.11111/jkana.2014.20.5.525
  9. 공공기관 간호사의 직무특성, 조직문화가 직무만족과 이직의도에 미치는 영향 vol.21, pp.4, 2015, https://doi.org/10.11111/jkana.2015.21.4.354
  10. 융합시대의 병원간호사 고객지향성 경로모형 vol.14, pp.1, 2009, https://doi.org/10.14400/jdc.2016.14.1.275
  11. 재활전문병원 간호사의 전문직 자율성과 자기효능감이 전문직 자아개념에 미치는 영향요인 vol.17, pp.1, 2009, https://doi.org/10.5762/kais.2016.17.1.165
  12. Factors Affecting Job Satisfaction of Immigrant Korean Nurses vol.27, pp.2, 2016, https://doi.org/10.1177/1043659614539175
  13. The Moderating Effect of Empowerment in Relationship between Self-leadership and Job Satisfaction for Nurses Working in Long-term Care Hospitals vol.18, pp.1, 2009, https://doi.org/10.17079/jkgn.2016.18.1.32
  14. 병원간호사의 업무강도와 신체적 불편감이 직무만족에 미치는 영향 vol.22, pp.4, 2016, https://doi.org/10.11111/jkana.2016.22.4.362
  15. 간호·간병통합서비스병동과 일반병동 간호사의 직무만족, 간호전문직관, 간호근무환경 비교 vol.7, pp.6, 2017, https://doi.org/10.22156/cs4smb.2017.7.6.025
  16. 간호·간병통합서비스 병동 간호사의 직무만족에 미치는 영향 요인 -간호전문직관과 근무환경을 중심으로- vol.9, pp.7, 2009, https://doi.org/10.15207/jkcs.2018.9.7.347