Journal of Preventive Medicine and Public Health

The Korean Society for Preventive Medicine (대한예방의학회)
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Impact of Shared-Decision Making on Patient Satisfaction

의사와 환자 간 공유된 진료의사결정이 환자만족도에 미치는 영향

  • Suh, Won-S. (Department of Healthcare Management, College of Business & Economics, Kyungwon University) ;
  • Lee, Chae-Kyung (Division of Chronic Disease Surveillance, Korea Centers for Disease Control & Prevention)
  • 서원식 (경원대학교 경상대학 의료경영학과) ;
  • 이채경 (질병관리본부 만성병조사과)
  • Published : 2010.01.31
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Abstract

Objectives: The purpose of this research is to analyze the impact of shared-decision making on patient satisfaction. The study is significant since it focuses on developing appropriate methodologies and analyzing data to identify patient preferences, with the goals of optimizing treatment selection, and substantiating the relationship between such preferences and their impact on outcomes. Methods: A thorough literature review that developed the framework illustrating key dimensions of shared decision making was followed by a quantitative assessment and regression analysis of patient-perceived satisfaction, and the degree of shared-decision making. Results: A positive association was evident between shared-decision making and patient satisfaction. The impact of shared decision making on patient satisfaction was greater than other variable including gender, education, and number of visits. Conclusions: Patients who participate in care-related decisions and who are given an explanation of their health problems are more likely to be satisfied with their care. It would benefit health care organizations to train their medical professionals in this communication method, and to include it in their practice guidelines.

Keywords

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