Stress (스트레스연구)

The Korean Society of Stress Medicine (대한스트레스학회)
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The Relationship between Occupational Stress and Stress Coping Method of Office Workers in Honam Area

호남 지역 일부 직장인의 직무스트레스와 스트레스 대처방식의 관계

Kim, Hye-Suk;Choi, Eun-Young;Kim, Seong-Min
김혜숙;최은영;김성민

  • Published : 20110600
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Abstract

The purpose of this study was an descriptive research to investigate the relationship between occupational stress and stress coping method of office workers, and to offer basic data that may used to find an alternative of reducing their stress. Subjects, 301 office workers, were selected through convenience sampling method from office in Chonbuk and Chonnam province from January to February, 2011. Data were collected through the structured questionnaires that include general characteristics, occupational stress scale, and stress coping method scale, and they were analyzed by Cronbach'alpha, descriptive statistics, ANOVA, t-test and Pearson Correlation Coefficient by using SPSS/$PC^{+}$ program. The mean score for occupational stress was 2.33 and stress coping method was 2.48. Occupational stress with subjects' general characteristics was related to sex, age, education, and marital status. The relationship between occupational stress and problem-oriented methods revealed a positive significant correlation (r=.253, p<.000). The relationship between occupational stress and pursuit of social support revealed a positive significant correlation (r=.191, p<.000). Based on the results, developing a stress counseling program and effective coping program for office workers is imperative, especially for those who show passive attitude toward stress and solve it emotionally instead of using problem-oriented methods. The implications of this study included that stress control program, the best way of influencing stress reduction, should be developed and provided for them to prevent stress and to manage inevitable stress.

본 연구는 직장인이 근무 중에 경험하는 직무스트레스 요인과 스트레스 대처방식을 파악하고, 스트레스를 감소시킬 수 있는 대체 가능한 중재방안을 모색할 수 있는 기초자료를 제공하기 위해 수행된 서술적 조사연구이다. 이를 위해 대상자는 2011년 1월 17일부터 28일까지 전라북도 N시와 전라남도 M시의 직장인을 대상으로 수거된 301명분의 설문 자료를 기초로 SPSS/WIN 12.0 통계 프로그램을 이용하여 기술통계, t-test, ANOVA, Pearson Correlation Coefficient로 분석하였다. 연구 결과, 직무스트레스는 4점 만점에 2.33점으로 나타났고, 스트레스 대처방식은 2.48점으로 나타났다. 일반적 특성에 따른 직무스트레스는 성별, 연령, 교육정도, 결혼여부에서 통계적으로 유의한 차이를 나타냈고 성별, 연령, 운동 빈도에 따라 문제중심 대처는 통계적으로 유의한 차이를 나타냈고, 성별에 따라 정서적 대처도 유의한 차이가 있는 것으로 나타났다. 직무스트레스 하위영역과 스트레스 대처방식 간에는 직무요구, 관계갈등, 직무 불안정, 보상부적절, 조직문화 등에서 통계적으로 유의한 차이를 나타냈고, 스트레스 대처방식의 하위영역과 직무스트레스요인 간에는 문제중심 대처와 사회적지지 추구에서 유의한 차이를 나타냈다.

Keywords

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