THE EFFECTS OF RECOGNITION ON VOLUNTEER ACTIVITIES IN KOREA: DOES IT REALLY MATTER?

  • Published : 2011.08.31

Abstract

The principal objective of this article was to determine how volunteers' activities are influenced by the expressed recognition of and reward for their contributions. Data were gathered from 248 volunteer centers throughout the Republic of Korea, and a total of 705 cases were analyzed. The analysis results reveal that "occasional" recognition can prove more helpful in maintaining the satisfaction with and continuity of volunteer activities than "absent" or "excessive" recognition. Our findings in this regard help to explain the observation that volunteers' satisfaction and continuity are not driven strictly by external recognition and rewards.

Keywords

References

  1. Ahn, Eun Young. 2002. A study on the influences of the management process of volunteering on continuity in the voluntary activity: focused on the social welfare centers in Seoul. Master's Thesis. Graduate School of Yonsei University.
  2. Brudney, J. and T. Nezhina. 2005. What is Old is New Again: Effectiveness with Volunteer Programs in Kazakhstan. International Journal of Voluntary and Nonprofit Organizations 16(3): 293-308. https://doi.org/10.1007/s11266-005-7726-y
  3. Chambers, D.E. 2000. Social Policy and Social Program. 3rd. ed. USA: Allyn and Bacon.
  4. Clary, E. et al. 1998. Understanding and assessing the motivations of volunteers: A functional approach. Journal of Personality and Social Pscychology 4: 16-30.
  5. Choi, Eun Sook. 2005. The Effects of Recognition & Rewards on Longevity and Intensity of Volunteer Behaviors. Doctoral Dissertation. Graduate School of Pyongtaek University.
  6. Finkelstein, M. 2008. Volunteer satisfaction and volunteer action: A functional approach. Social Behavior and Personality 36(1):9-17. https://doi.org/10.2224/sbp.2008.36.1.9
  7. Fisher, R. and D. Ackerman. 1998. The Effect of Recognition and Group Need on Volunteerism: A Social Norm Perspective. Journal of Consumer Research 25: 262-275. https://doi.org/10.1086/209538
  8. Francies, G. 1982. The Volunteer Needs Profile. USA: Greenbay Wisconsin.
  9. Hager, M. and J. Brudney. 2004. Volunteer Management Practices and Retention of Volunteers. USA: The Urban Institute.
  10. Hustinx, L. and F. Lammertyn. 2003. Collective and Reflexive Styles of Volunteer : A Sociological Modernization Perspective. International Journal of Voluntary and Nonprofit Organizations 14(2) :167-187. https://doi.org/10.1023/A:1023948027200
  11. Hwang, Sun Young. 2006. A Study of Decisive Factors according to the Satisfaction of Volunteer Activities and Stability. Journal of Korean Social Welfare Administration 8(1):99-124
  12. Jo, Min Gi. 2007. An Improvement Plan about the Recognition and Reward of Volunteer Service Work. Master's Thesis. Graduate School of Social Welfare, Daegu University.
  13. Jung, Jinkyung and Nam, Keechul. 2008. Development of Recognition Program and Research on the Current Status. Ministration of Public Administration and Security.
  14. Kottasz, R. 2004. Differences in the Donor Behavior Characteristics of Young Affluent Males and Females: Empirical Evidence From Britain. International Journal of Voluntary and Nonprofit Organizations 15(2):181-203. https://doi.org/10.1023/B:VOLU.0000033180.43496.09
  15. Lee, Jae Min. 2004. A Study on Factors Which Influence Satisfaction of Voluntary Service Activities. Master's Thesis. Graduate School of Public Administration, Yonsei University.
  16. Lee, Kanghyun and Jung, Jinkyung. 2006. A Study on the Korean Practice of Volunteer Recognition and Reward. Korean NPO Review 5(1): 101-135.
  17. Low, N., S. Butt, A. E. Paine and S. J. Davis. 2007. Helping Out: A national survey of volunteering and charitable giving. UK: National Centre for Social Research.
  18. Machin, J. and A. E. Paine. 2008. Management matters: A national survey of volunteer management capacity. UK: Institute for Volunteering Research.
  19. Millette, V. and M. Gagne. 2008. Designing volunteers' tasks to maximize motivation, satisfaction and performance: The impact of job characteristics on volunteer engagement. Motivation and Emotion 32:11-22. https://doi.org/10.1007/s11031-007-9079-4
  20. Ministry of Public Administration and Security. 2008. A survey on the actual condition of the nation's volunteer activities: 1999-2008 The comparison of volunteers' present conditions.
  21. Mulligan, N. W. and S. L. Iiornstein. 2003. Memory for actions: Self-performed tasks and the reenactment effect. Memory & Cognition 31(3): 412-421. https://doi.org/10.3758/BF03194399
  22. Points of Light Foundation. 2005. Recognition Program and Volunteering. Front Line 1(4):1-4
  23. Sue, V. 1996. New Competencies for Volunteer Administration. USA: Heritage Arts Publishing.
  24. Yeung. A. B. 2004. The Octagon Model of Volunteer Motivation: Results of a Phenomenological Analysis. International Journal of Voluntary and Nonprofit Organizations 15(1): 21-46.
  25. Yun, Eun Sook. 2006. A Study on the Factors Affecting the Degree of Volunteering Satisfaction. Master's Thesis. Graduate School of Hannam University.
  26. Volunteer 21. 2002. Academic for Volunteer Manager. Korea.
  27. UPS Foundation. 2002. A Guide to Investing in Volunteer Resources Management: Improve your Philanthropic Portfolio. Available at http:www.community.ups.com.