A Research on Usage Factors of Mobile Microblogging Service

모바일 마이크로블로깅(Mobile Microblogging) 서비스의 사용요인에 관한 연구

  • Received : 2010.10.08
  • Accepted : 2011.06.15
  • Published : 2011.11.30

Abstract

Microblogging is a Web2.0 technology that is used to manage online interpersonal relationship in SNS. Microblogging service allows the users to publish online brief text updates, usually less than 140~200 characters, sometimes images too. Recently, it becomes more and more popular. There are many reasons, the major one of which is that it can be perfectly combined with mobile. Based on technology acceptance model (TAM) and according to mobile service and microblogging service, this research adds four attributes : Perceived enjoyment, Habit, Mobility, Social Influence. It studies the factors that will impact on the way in which people use rapid developing Mobile Microblogging Service. This research will compare the influence factors and intension to use with the results from other studies with SNS and Mobile Microblogging Service, and then conclude the differences that can be generated in Microblogging.

Keywords

References

  1. 구자철, 이상철, 김남희, 서영호, "모바일 뱅킹에서의 사용자 사용요인:확장된 TAM과 Trust를 이용한 실증연구", 경영정보학연구, 제16권, 제2호(2006), pp.159-181.
  2. 권상희, 우지수, "블로그(blog)미디어 연구:블로그 이용 및 만족과 인지행태에 관한 연구",한국방송학보, 제19권, 제2호(2005), pp.419-460.
  3. 내가연, "모바일 SNS 이용자들의 이용동기와만족감에 대한 연구", 서강대학교 석사학위논문, 2010.
  4. 번청, "소셜 네트워크 서비스(SNS) 사용자의 지속적 사용의도에 영향을 미치는 요인에 관한연구", 서울대학교 석사학위논문, 2010.
  5. 신현석, 심인수, 김효동, "뉴미디어 환경에서의 메시지 확산 모델:미투데이 사례분석을통한 마이크로블로그를 중심으로", 아주대학교, 2009.
  6. 심홍진, 황유선, "마이크로블로깅 이용동기에관한 연구", 한국방송학보, 제24권, 제2호(2010), pp.192-234.
  7. 이동후, "융합미디어 환경, 트랜스리터러시, 그리고 디지털 주체의 양가성", 한국방송학회세미나 및 보고서, Beyong Convergence:디지털 컨버전스의 미래, (2009), pp.15-32.
  8. 한국인터넷진흥원, "인터넷 이용자의 SNS 이용실태조사 결과", 2009.
  9. Aarts, H., B. Verplanken, and A. van-Knippenberg, "Predicting Behavior from Action in the Past:Repeated Decision Making or a Matter of Habit," Journal of Applied Social Psychology, Vol.28, No.15(1998), pp.1355-1374. https://doi.org/10.1111/j.1559-1816.1998.tb01681.x
  10. Adams, D.A., R.R. Nelson, and P.A. Todd, "Perceived Usefulness, Ease of Use, and Usage of Information Technology:A Replication," MIS Quarterly, Vol.16, No.2(1992), pp.227-247. https://doi.org/10.2307/249577
  11. Beatty, S.E. and S.M. Smiteh, "External Search Effort:an Investigation Across Several Product Categories," Journal of Consumer Research, Vol.14, No.1(1987), pp.83- 95. https://doi.org/10.1086/209095
  12. Davis, F.D., "Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology," MIS Quarterly, Vol.13, No.3(1989), pp.319-340. https://doi.org/10.2307/249008
  13. Davis, F.D., R.P. Bagozzi, Warshaw, and R. Paul, "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, Vol.35, No.8 (1989), pp.982-1003. https://doi.org/10.1287/mnsc.35.8.982
  14. Doll, W.J., A. Hendrickson, and X. Deng, "Using Davis's Perceived Usefulness and Ease of Use Instruments for Decision Making: A Confirmatory and Multigroup Invariance Analysis," Decision Science, Vol.29, No.4(1998), pp.839-870. https://doi.org/10.1111/j.1540-5915.1998.tb00879.x
  15. Eagle, N. and A. Pentland, "Reality Mining :Sensing Complex Social Systems," Personal and Ubiquitous Computing, Vol.10, No. 4(2006), pp.255-268. https://doi.org/10.1007/s00779-005-0046-3
  16. Fisher, R.J. and L.L. Price, "An Investigation into the Social Context of Early Adoption Behavior," The Journal of Consumer Research, Vol.19, No.3(1992), pp.477-486. https://doi.org/10.1086/209317
  17. Gefen, D., "TAM or Just Plain Habit:a Look at Experienced Online Shoppers," Journal of End User Computing, Vol.15, No. 2(2003), pp.1-13.
  18. Lai, V.S. and H. Li, "Technology Acceptance Model for Internet Banking:an Invariance Analysis," Information and Management, Vol.42, No.2(2005), pp.373-386. https://doi.org/10.1016/j.im.2004.01.007
  19. Lin, H.-H. and Y.-S. Wang, "An Examination of the Determinants of Customer Loyalty in Mobile Commerce Contexts," Information and Management, Vol.43, No.3(2006), pp.271-282. https://doi.org/10.1016/j.im.2005.08.001
  20. Mathieson, K., "Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior," Information System Research, Vol.84, No. 1(1991), pp.123-136.
  21. Ouellette, J.A. and W. Wood, "Habit and Intention in Everyday Life:the Multiple Processes by Which Past Behavior Predicts Future Behavior," Psychological Bulletin, Vol.124, No.1(1998), pp.54-74. https://doi.org/10.1037/0033-2909.124.1.54
  22. Rice, R.E., A.E. Grand, J. Schmitz, and J. Torobin, "Individual and Network Influences on the Adoption and Perceived Outcomes of Electronic Messaging," Social Networks, Vol .12, No.1(1990), pp.27-55. https://doi.org/10.1016/0378-8733(90)90021-Z
  23. Segars, A.H. and V. Grover, "Re-Examining Perceived Ease of Use and Usefulness:A Confirmatory Factors Analysis," MIS Quarterly, Vol.17, No.4(1993), pp.517-526. https://doi.org/10.2307/249590
  24. Straub, D.W., "Measuring System Usage Implications for IS Theory Testing," Management Science, Vol.41, No.8(1995), pp.1328 -1342. https://doi.org/10.1287/mnsc.41.8.1328
  25. Venkatesh, A., "Computers and Other Interactive Technologies for the Home," Communications of the ACM, Vol.39, No.2(1996), pp.47-54 https://doi.org/10.1145/240483.240491
  26. Venkatesh, V., "Determinants of Perceived Ease of Use:Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model," Information System Research, Vol.11, No.4(2005), pp.342-365.
  27. Venkatesh, V. and F.D. Davis, "A Theoretical Extension of the Technology Acceptance Model:Four Longitudinal Field Studies," Management Science, Vol.46, No.2(2000), pp.186-204. https://doi.org/10.1287/mnsc.46.2.186.11926
  28. http://www.idg.co.kr/search/total.do?search Field = NEWS&indexType = TOTAL&radio Type = &searchKeyword = 2010%EB%85% 84%209%EC%9B%94%206%EC%9D%BC, 접 속일, Feb. 2011.