The Relationship of Negative Emotion, Emotion Suppression, and Job Satisfaction to Organizational Commitment in Hospital Nurses

병원간호사의 부정적 감정조절, 정서억제, 직무만족 및 조직몰입 간의 관계

  • Received : 2011.01.17
  • Accepted : 2011.03.17
  • Published : 2011.05.31

Abstract

Purpose: The purpose of this study was to examine the relationships among negative emotion, emotion suppression, job satisfaction and organizational commitment in Hospital Nurses. Method: The participants were 155 registered nurses working in 1 hospital in Seoul. Data were obtained by self-report questionnaires. Data were collected from October 1 through October 9, 2010. Data were analyzed using frequency and percentage, t-test, ANOVA and Scheffe's test and stepwise multiple regression. Result: The influencing factors for organizational commitment of hospital nurses were job satisfaction, position, total clinical career, and negative emotion. These variables explained 56.6% of the variance of the organizational commitment. Conclusion: These results indicate that improving job satisfaction is the best way to enhance nurses' organizational commitment and thus, a need to improve the job satisfaction of hospital nurses.

Keywords

References

  1. Ahn, Y. O., Ryu, G. Y., & Park, B. J. (2002). Mannual for medical statistics. Seoul: Seoul National University Press.
  2. Bonnano, G. A., Papa, A.,O'Neill, K., Westphal, M., & Coifman, K. (2004). The importance of being flexible: The ability to enhance and suppress emotional expression as a predictor of long-term adjustment. Psychological Science, 15, 482-487. https://doi.org/10.1111/j.0956-7976.2004.00705.x
  3. Butler, E. A., Egloff, B., Wilhelm, F. H., Smith, N. C., Erickson, E. A., & Gross, J. J. (2003). The social consequences of expressive suppression. Emotion, 3, 48-67.
  4. Choi, H. J. (1997). Study on nurses' decision making process and related factors for patient care. Unpublished doctoral dissertation, Seoul National University, Seoul.
  5. Choi, S. J., & Kim, T. Y. (2001). Psychology of ingo for Koreans: Accompaniment of rewards and reimbursement of faults. Korean Journal of Social and Personality Psychology, 7, 21-38.
  6. Gross, J. J., & John, O. P. (2003). Individual differences in two emotion regulation processes: Implications for affect, relationships, and well-being. Journal of Personality and Social Psychology, 85, 348-362.
  7. Gross, J. J., & Levenson, R. W. (1997). Hiding feeling: The acute effects of inhibiting negative and positive emotion. Journal of Abnormal Psychology, 106, 95-103.
  8. Han, K. S., Park, Y. J., Kim, K. M., Oh, Y. J., Jin, J. H., & Kang, H. C. (2008). Communication Style, Self Efficacy, Emotional Regulation, and Ways of Coping among Nursing Students. Journal of Korean Academy of Psychiatry and Mental Health Nursing, 17(1), 28-34.
  9. Jeoun, Y. J. (2003). A study on organizational commitment and job satisfaction of nurses who work in local public cooperation medical centers. Unpublished master's thesis, Kyung Hee University, Seoul.
  10. John, O. P., & Gross, J. J. (2004). Healthy and unhealthy emotion regulation: Personality processes, individual differences, and life span development. Journal of Personality, 72, 1301-1333, https://doi.org/10.1111/j.1467-6494.2004.00298.x
  11. Kim, M. H. (2002). Relation between MBTI personality type and job-satisfaction of the workers at international brand franchise family restaurants. Unpublished master's thesis, Kyunggi University, Seoul.
  12. Kim, M. H. (2005). A study on general hospital nurses' job engagement and satisfaction. Unpublished master's thesis, Kyung Hee University, Seoul.
  13. Koh, M. S. (2004). A study on the influence of empowerment on job satisfaction and organizational commitment of clinical nurses. Korean Journal of Hospital Management, 9(2), 23-45.
  14. Kwon, H. G., & Park, B. G. (2010). The effects of transformation leadership and self-efficacy on job satisfaction. Journal of Korean Academy of Human Resource Management . 17, 203-218.
  15. Lee, S. I. (2008). A study of influences of job satisfaction through internal marketing at general hospitals on the organizational commitment and occupational change of nurses. Unpublished master's thesis, Chosun University, Gwangju.
  16. Lee, S. Y. (2007). The relationship of superiors' leadership to supervisory trust and organizational commitment of nurses. Journal of Korean Academy of Nursing Administration, 13, 208-218.
  17. Liou, B. H. (2008). A study on the effect of social support to work-family conflicts and job satisfaction in the hotel industry. Unpublished master's thesis, Kyonggi University, Suwon.
  18. Morris, J. A., & Feldman, D. C. (1996). The dimension, antecedents and consequences of emotional labor. Academy of Management Review, 21.
  19. Mowday R. T., Porter, L. W., & Steers, R. M. (1979). The measurement of organization commitment. Journal of vacational behavior, 14, 224-247. https://doi.org/10.1016/0001-8791(79)90072-1
  20. Park, G. J., & Kim, Y. N. (2010). Factors influencing organizational commitment among hospital nurses. Journal of Korean Academy of Nursing Administration, 16, 250-258. https://doi.org/10.11111/jkana.2010.16.3.250
  21. Stewart, T. A. (1997). Intellectual capital: the new wealth of organizations. NY: Doubleday/Currency.
  22. Suh, M. S., & Kim, S. H. (2004). A study on regulation strategies of the salesperson's negative emotion experienced in service encounter: variations in regulation styles related to the kind of emotions and the personal characteristics. Korea Marketing Review, 19(1), 3-40.
  23. Sung, M. H., & Cho, S. Y. (2010). The relationship between job characteristics and organizational commitment, and turnover intention in emergency department nurses. Journal of Korean Academy of Fundamental Nursing, 17, 566-574.
  24. Torres, G. (1988). A reassessment of instruments for use in a multivariate evaluation of a collaborative practice project. NY: Springer Publishing Company.
  25. You, M. A., & Son, Y. J. (2009). The relationships of work-family conflict, social support, job satisfaction, and organizational commitment in Korean married hospital nurses. Journal of Korean Academy of Fundamental Nursing, 16, 515-523.
  26. Yun, S. J., Kim, S. P., & Kim, E. M. (2000). Emotional labor: A qualitative study of organizational norms about expressed emotion. Korean Journal of Labor Studies, 6, 215-254.
  27. Zeman, J., & Shipman, K. (1997). Social-contextual influences on expectancies for managing anger and sadness: the transition from middle childhood to adolescence. Developmental Psychology, 33, 917-924.