Journal of the Korean Society for Railway (한국철도학회논문집)

The Korean Society for Railway (한국철도학회)
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A Study on Labor-Management Cooperation and Corporation Performance resulted from Integrated Human Resource Management Types - Focus on Urban Railroad Corporations -

통합적 인적자원관리 유형에 따른 노사협력과 기업성과에 관한 연구 - 도시철도운영기업을 중심으로 -

  • 황보작 (한남대학교 일반대학원 경영학과) ;
  • 허찬영 (한남대학교 경상대학 경영학과) ;
  • 주용준 (우송정보대학 철도운수경영학과)
  • Received : 2011.04.13
  • Accepted : 2011.06.14
  • Published : 2011.06.26
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Abstract

In this study, the differences of labor-management cooperation and corporation performance resulted from integrated human resource management types is investigated for 12 urban railroad corporations and then the effect of labormanagement cooperation on the corporation performance is also verified. The results show that the labor-management cooperation and the corporation performance of "closed immersion type" and "opened flexibility type" integrated human resource managements are higher than those of "conservative management type" and "poor management type" integrated human resource managements. As a result of the effect of labor-management cooperation on the corporation performance, it is revealed that "individual cooperation" affects all the corporation performances such as train operation stability, customer's satisfaction, management innovation, self-supporting management, and job satisfaction, whereas "collective cooperation" affects only two coporation performances, management innovation and job satisfaction.

본 연구에서는 현재 국내 도시철도운영기업 12개 기업을 중심으로 통합적 인적자원관리 유형에 따른 노사협력, 그리고 기업성과의 차이를 조사하고 노사협력이 기업성과에 미치는 영향을 실증적으로 검증하였다. 분석결과, 폐쇄적 몰입형과 개방적 탄력형이 보수적 관리형이나 빈약한 관리형에 비해 노사협력과 기업성과가 높게 나타났다. 또한, 노사협력이 기업성과에 미치는 영향에 대한 분석 결과, 노사협력 요인 가운데 근로자 개별적 노사협력 변인은 운행안정성, 고객만족, 운영혁신, 자립경영, 직무만족 등 모든 기업성과 변인에 유의한 정(+)적 영향을 미치는 것으로 분석되었으나, 집단적 노사협력 변인은 기업성과 변인 가운데 운영혁신, 직무만족 요인에만 유의한 정(+)적 영향을 미치는 것으로 나타났다.

Keywords

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