Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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The Effect of the Long-Term Care Worker's Empowerment on Job Satisfaction, Organizational Commitment and Turnover Intention

요양보호사의 임파워먼트가 직무만족과 조직몰입 및 이직의도에 미치는 영향

  • 강영식 (명신대학교 사회복지학과)
  • Received : 2011.07.25
  • Accepted : 2011.09.08
  • Published : 2011.09.30
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Abstract

This study was designed to inquire into the effect of care worker's empowerment on job satisfaction, organizational commitment, and turnover intention. For this, a survey was carried out on 200 care workers in elderly care facilities located in Chungcheong area from May 16 to May 30, 2011. Analysis showed that their empowerment has a significant impact on the improvement of job satisfaction and organizational commitment, and the reduction of turnover intention. This means that their high empowerment has a high inclination for job satisfaction and organizational commitment, and a low inclination for turnover intention according to the positive job satisfaction and organizational commitment. Consequently, considering their low empowerment, the job productivity and specialty may be eventually raised by improving their empowerment that brings out their own special abilities and merits with individual personality and aptitude, and showing more concerns and consideration for the job.

본 연구는 요양보호사의 임파워먼트가 직무만족, 조직몰입과 이직의도에 미치는 영향을 밝히는데 목적을 갖고, 충청지역 소재 노인요양시설 내 요양보호사 200명을 대상으로 설문지 조사방법을 사용하였다. 설문조사 기간은 2011년 5월 16일부터 30일까지 실시하였다. 분석결과 요양보호사의 임파워먼트가 직무만족과 조직몰입의 향상과 이직의도 감소에 유의한 영향을 미치는 것으로 나타났는데 이는 요양보호사의 임파워먼트가 높을수록 직무만족과 조직 몰입 성향이 높고 긍정적인 직무만족과 조직몰입에 따른 이직의도 또한 낮아지는 것을 의미해 주었다. 따라서 요양보호사의 낮은 임파워먼트를 고려할 때 개개인의 성격과 적성을 고려한 특기와 장점을 살린 임파워먼트를 높여주고 당해 직무에 보다 관심을 갖고 배려하여 줌으로써 종국적으로 직무만족과 조직몰입 및 이직의도의 억제에 기여할 수 있음을 시사한 것이라 할 수 있다.

Keywords

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