Journal of dental hygiene science (치위생과학회지)

The Korean Society of Dental Hygiene Science (한국치위생과학회)
권호 표지

A Study on Work Environment and Job Satisfaction of Dental Hygienists in Daegu and Gyeongsangbuk-do

대구.경북 치과위생사의 근무환경과 직무만족에 관한 연구

  • 김영선 (대구보건대학교 치위생과) ;
  • 박현숙 (대구보건대학교 치위생과)
  • Published : 2012.12.31
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Abstract

The purpose of this study is to investigate work environment and job satisfaction of dental hygienists. The survey had collected 373 dental hygienists in Daegu and Gyeongsangbuk-do areas. The results were as follow; 1. The overall average of job satisfaction was 3.30. 2. Differences in the general characteristics and job satisfaction were significantly high with high age, high educational level and high work experience for married people. It was also significantly high when people worked in Gyeongsangbuk-do rather than in Daegu. 3. Differences in work environment and job satisfaction were significantly high in large size of the hospital, patient management and consultation services rather than assistance, monthly salary rather than annular salary, the presence of training opportunity and benefit for long-term worker, and more other vacations and annual vacations. 4. The influence factors of general characteristics on job satisfaction were education, work area and marriage in order ($R^2$=0.092). 5. The influence factors of work environment on job satisfaction were training opportunities, benefit for long-term worker, size of hospital, area of work and incentives in order($R^2$=0.092). From the above results, in order to improve job satisfaction of dental hygienists require a reasonable working environment considering the realistic situation improved.

본 연구는 치과위생사의 근무환경이 직무만족도에 미치는 영향을 알아보기 위하여 대구 경북지역의 치과위생사 382명을 대상으로 설문조사를 실시하여 부실한 응답자 9명을 제외한 373명의 자료를 분석하여 다음과 같은 결론을 얻었다. 1. 대상자들의 영역별 직무만족도 평균은 직업적 긍지 3.42, 업무능력 3.09, 근무환경 3.27, 보상 2.89, 동료관계 3.56, 환자관계 3.57이었고, 전체 평균은 3.30이었다. 2. 일반적 특성과 직무만족도의 차이는 연령과 교육수준 및 근무경력이 높고, 기혼자가 경북에 근무하는 경우 유의하게 높았다. 3. 근무환경과 직무만족도의 차이는 병원규모가 크고, 환자관리 및 상담업무를 담당하며, 월급제인 경우 유의하게 높았고, 연수기회와 장기근속자 대우로 보상이 주어지며, 기타 휴가가 있고 1년간 휴가일수가 많을수록 유의하게 높았다. 4. 일반적 특성이 직무만족도에 미치는 영향 요인은 학력, 근무지역, 결혼 순으로($R^2$=0.092) 학력이 높은 기혼자가 경북지역에서 근무하는 경우 직무만족도가 높았다. 5. 근무환경이 직무만족도에 미치는 영향 요인은 연수기회, 장기근속대우, 병원규모, 업무분야, 인센티브 순이었고 ($R^2$=0.217), 인센티브가 없는 규모가 큰 병원에서 환자관리 및 상담업무를 담당하면서 연수의 기회 및 장기근속자에 대한 보상이 주어지는 경우 직무만족도가 높았다. 이상의 결과로 볼 때 치과위생사들의 직무만족도와 근무환경과는 밀접한 관련이 있으며, 직무만족도를 향상시키기 위해서는 현실적인 상황을 고려한 근무환경의 합리적인 개선이 요구된다.

Keywords

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