The Journal of the Korea Contents Association (한국콘텐츠학회논문지)

The Korea Contents Association (한국콘텐츠학회)
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Differential Effects of Distributive and Procedural Justice on MICE Industrial Employee's Job Attitudes

MICE산업종사자들의 직무태도에 대한 분배 및 절차공정성의 차별적 영향

  • 고종욱 (안양대학교 도시행정학과) ;
  • 박종표 (호서대학교 MICE벤처기반연구소)
  • Received : 2012.05.08
  • Accepted : 2012.06.26
  • Published : 2012.07.28
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Abstract

The purpose of this study was to investigate the differential effects of distributive and procedural justice on the MICE industrial employee's job attitudes. For the study, data were collected from 303 MICE industrial employees in metropolitan area by self-stated questionnaires. Collected data were analyzed by hierarchical regression technique. The result of this study showed that distributive justice had more important effects on MICE industrial employee's job satisfaction than that of procedural justice, while the procedural justice had influenced more effects on organizational commitment, intent to stay, and organizational citizenship behaviour than that of distributive justice; and that there was no the moderating role of the procedural justice to the MICE industrial employee's job satisfaction and job commitment, while the positive effects of the distributive justice was more strongly related to MICE industrial employee's intent to stay and organizational citizenship behaviour when the procedural justice was high. The theoretical implications of the findings were discussed in terms of two-factor model, cultural model and interaction model, and directions for future research were presented.

본 연구의 목적은 공정성의 결과변수로서 직무만족, 잔류의도, 조직몰입 및 조직시민행위의 네 측면에서 분배공정성과 절차공정성이 MICE산업종사자들의 직무태도에 미치는 차별적 영향을 탐구하는데 있었다. 본 연구를 위한 자료는 수도권 소재 30개 MICE업체 종사자 303명으로부터 수집되었다. 자료수집도구로는 자기기입식 설문서를 사용하였으며, 자료분석은 위계적 회귀분석방법을 사용하였다. 연구결과 MICE산업종사자들의 직무만족에 대해서는 절차공정성보다는 분배공정성이 더 큰 영향을 미치는 반면, MICE산업종사자들의 잔류의도, 조직몰입 및 조직시민행위에 대해서는 분배공정성보다는 절차 공정성이 더 큰 영향을 미친다는 것을 보여주었다. 또한 절차공정성의 조절효과는 MICE산업종사자들의 직무만족 및 조직몰입과 관련해서는 절차공정성의 조절효과가 나타나지 않은 반면, MICE산업종사자들의 잔류의도 및 조직시민행위에 미치는 분배공정성의 긍정적 영향은 절차공정성이 높을 때 더욱 커지는 것으로 나타났다. 이러한 연구결과가 분배 및 절차공정성의 관계 및 역할과 관련한 두 요인모형, 문화적 모형 및 상호작용모형에 대하여 갖는 이론적 함의를 논의하고, 향후 연구방향을 제시하였다.

Keywords

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