Journal of Korean Academy of Psychiatric and Mental Health Nursing (정신간호학회지)

The Korean Academy of Psychiatric and Mental Health Nursing (한국정신간호학회)
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Work Stress and Job Satisfaction of Community Mental Health Nurses in South Korea: A Qualitative Content Analysis

지역사회 정신간호사의 업무 스트레스와 만족에 대한 탐색: 질적 내용 분석

  • Kim, Hee Jung (Department of Nursing, Global Campus, Gachon University)
  • 김희정 (가천대학교 글로벌 캠퍼스 간호학과)
  • Received : 2013.10.11
  • Accepted : 2013.12.23
  • Published : 2013.12.31
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Abstract

Purpose: The purpose of this study was to describe work stress and job satisfaction of community mental health nurses working in community mental health centers. Methods: Data were collected using open-ended questions from 37 mental health nurses working in the 16 centers. Qualitative descriptive methods and qualitative content analysis were used. Results: For work stress there were 148 statements and job satisfaction, 107. Work stress had 5 domains (work environment, policy, work load, operations, compensation and welfare), 14 categories (bureaucratic and unsafe environment, communication, social awareness, lack of support, absurd evaluation, inconsistent policy, excessive work, unrealistic service range, inefficient business means, unreasonable system and budget, job insecurity, low compensation) and 26 subcategories. Job satisfaction had 5 domains (business, client, organization, social awareness and compensation), 8 categories (performance, recognition for the job importance and expertise, business potential, client recovery, team work, improve social awareness, direct compensation), and 14 subcategories. Conclusion: Results of this study suggest the following: a) further research on identifying sources affecting and improving retention of mental health nurses, b) implementing positive factors and supporting identification of sources of work stress as central to development of strategies to encourage nurses' morale and improve personnel policies.

Keywords

Acknowledgement

Supported by : 가천대학교

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