Abstract

The purpose of this study was carried out to evaluate the satisfaction relate to health examination of National health insurance service in Busan. This paper provide basic information of conducted by the National Health Insurance service, and the perception of health examination to provide satisfaction. The sampling group was selected in Busan's health examinations tests can be conducted targeting. Distributed 300 questionnaires were used in the final paper, call 221 and survey was accomplished between March and th June in 2013. The analyzed results was as followed; 1) There was significant of have used medical examinations; have medical institutions use 1 month ago; cigarette smoking day; the number of drinking by demographic characteristics, the statistic difference was existed on.(p<0.05, p<0.01) 2) The satisfaction of health examination institutions were recorded to average $3.22{\pm}0.52$ points on 5-points scale; Opinion the health examination services average was $3.31{\pm}0.55$ points on 5-points scale; attitude to health examination average was $3.73{\pm}0.54$ points on 5-points scale.

이 연구는 최근 들어 국민소득이 늘어나고 생활수준이 향상됨에 따라 국민들의 의료에 따른 기대와 욕구의 증가로 인한 건강검진의 확실한 서비스가 필요로 되었으며 국민 입장에서 본 건강보험 공단의 건강검진에 대한 만족도를 알아보기 위해서 시행하였다. 2013년 3월부터 6월까지 부산시의 건강검진 수검자를 대상으로 건강검진에 대한 만족도와 인식조사를 자기기입식 설문조사로 시행했으며, 총 300부중 221부를 SPSS를 사용하여 교차분석, T-test, Anova 분석을 시행하였다. 결과로는 일반적 특성에 따른 건강검진 이용유무, 1개월전 의료기관의 이용유무, 하루 담배 흡연량의 차이, 술을 마시는 횟수에서 통계적으로 유의하였다. 또한 검진기관 만족도는 $3.22{\pm}0.52$, 검진서비스에 대한 의견은 $3.31{\pm}0.55$(5점 척도), 건강검진 태도는 $3.73{\pm}0.54$로 나타났다.

Keywords

• Health examinations;
• National health Insurance service;
• satisfaction;
• perception;
• attitude

• 건강검진;
• 국민건강보험공단;
• 만족도;
• 인식;
• 태도;