DOI QR코드

DOI QR Code

A Study on the Influence of Group Formation in SNS on Information-Sharing Behavior

SNS에서의 그룹 형성이 정보공유 활동에 미치는 영향에 관한 연구

  • 김종기 (부산대학교 경영대학 경영학과) ;
  • 김진성 (부산대학교 경영대학 경영학과)
  • Received : 2013.01.08
  • Accepted : 2013.05.13
  • Published : 2013.06.30

Abstract

By virtue of the development and widespread of social network services, the importance of SNS for an individual's social capital formation as well as people's act of sharing information is increasingly highlighted. However, there are still few empirical studies on successful formation of SNS, people's attitude towards participation in SNS, and the brisk act of sharing information in the SNS as yet. This study performed an analysis that, in terms of forming the successful SNS, people's attachment to the group in SNS induces the attitude towards the participation in SNS, and the information-sharing act on the basis of the socio-psychological theory. For this purpose, this study carried out empirical study by dividing the influential factors into the attachment to online group, and attachment to the members in SNS group on the basis of trust. This study set up the component factors in trust as high-dimensional factors, and used SPSS 18.0 and SmartPLS 2.0 as analysis tools. Analysis results confirmed that group formation in SNS and people's attachment to the group were significantly influence attitude towards participation in SNS as well as information sharing behavior. This result implies that group formation in SNS plays an important role in active use of SNS.

Keywords

References

  1. 고상민, 황보환, 지용구, "소셜네트워크서비스와 온라인사회적자본," 한국전자거래학회지, 제15권1호, 2010, pp. 103-118.
  2. 박상호, "SNS 시대의 여론형성과정과 저널리즘 방향," (사)한국언론인협회, 2012.
  3. 방송통신위원회, 한국인터넷진흥원, "인터넷 이용자의 SNS 이용실태조사," 2009년 상반기 인터넷이슈 기획조사, 2009
  4. 이원태, "사이버 공동체와 한국사회 : 개인과 공동체의 관계를 중심으로," 계간사상, 2003.
  5. 이호영, 김희연, 오주현, 배영, "SNS와 온라인 커뮤니티의 사회관계 형성메커니즘 비교," 정보통신정책연구원, 2012.
  6. 천명환, "소셜네트워크 연결밀도와 중심성에 따른 소셜쇼핑 구매의도의 차이 -온라인 커뮤니티와 SNS를 중심으로-," 경영정보연구, 제30권, 제3호, 2011. https://doi.org/10.29214/damis.2011.30.3.007
  7. Ainsworth, M. D, "The Development of Infant-Mother Attachment," In Caldwell, B. M. and Ricciuti, H. N. (Eds.), Review of Child Development Research. Vol. 3, 1973, Chicago, IL: University of Chicago Press.
  8. Ainsworth, M. D. S., Blehar, M. C., Waters, E., and Wall, S., Patterns of Attachment: A Psychological Study of The Strange Situation, Hillsdale, NJ: Lawrence Erlbaum Associates, 1978.
  9. Allport, G. W., "Attitudes," In Murchison, C. (Ed.), A Handbook of Social Psychology, Worcester, MA. Clark University Press, 1935, pp. 798-844.
  10. Anderson, J. C., and Gerbing, D. W., "Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach," Psychological Bulletin, Vol. 103, No. 3, 1988, pp. 411-423. https://doi.org/10.1037/0033-2909.103.3.411
  11. Armstong, A. G., and Hagel, J. I., "The Real Value of On-line Communities," Harvard Business Review, Vol. 74, Iss. 3, 1996, pp. 134-141.
  12. Arnold, M., "Intranets, Community, and Social Capital: The Case of Williams Bay," Bulletin of Scienc, Technology Society, Vol. 23, No. 2, 2003, pp. 78-87. https://doi.org/10.1177/0270467603251297
  13. Bowlby, J., "The Nature of the Child's Ties to His Mother," International Journal of Psychoanalysis, Vol. 39, No. 5, 1958, pp. 350-373.
  14. Bowlby, J., The Making and Breaking of Affectional Bonds, New York: Tavistock Publications, 1979.
  15. Boyd, D. M, and Ellison, N. B., "Social etwork Sites: Difinition, History, and Scholarship," Journal of Computer- Mediated Communication, Vol. 13, No. 1, 2007, pp. 210-230. https://doi.org/10.1111/j.1083-6101.2007.00393.x
  16. Burt, R. S., "The Contingent Value of Social Capital," Administrative Science Quarterly, Vol. 42, No. 2, 1997, pp. 339-365. https://doi.org/10.2307/2393923
  17. Burtler, J. K., and Cantrell, R. S., "A Behavioral Decision Theory Approach to Modeling Dyadic Trust in Superiors and Subordinates," Psychological Reports, Vol. 55, Iss. 1, 1984, pp. 19-28. https://doi.org/10.2466/pr0.1984.55.1.19
  18. Butler, J. K., "Toward Understanding and Measuring Conditions of Trust: Evolution of A Conditions of Trust Inventory," Journal of Management, Vol. 17, No. 3, 1991, pp. 643-663. https://doi.org/10.1177/014920639101700307
  19. Carroll, J. M., and Rosson, M. B., "A Trajectory for Community Networks," The Information Society, Vol. 19, Iss. 5, 2003, pp. 381-394. https://doi.org/10.1080/714044685
  20. Chin, W. W., "The Partial Least Squares Approach to Structural Equation Modeling," In Marcoulides, G. A. (Ed.), Modern Methods for Business Research, 1998, pp. 295-336. New Jersey: Lawrence Erlbaum.
  21. Chin, W. W., Marcolin, B. L., and Newsted, P. R., "A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study," Information Systems Research, Vol. 14, No. 2, 2003, pp. 189-217. https://doi.org/10.1287/isre.14.2.189.16018
  22. Chin, W. W., "How to Write Up and Report PLS Analyses," In Esposito Vinzi, V., Chin, W. W., Henseler, J., and Wang, H. (Eds.), Handbook of Partial Least Squares: Concepts, Methods and Application, 2010, pp. 655-690, Berlin, Springer.
  23. Chow, W. S., and Chan, L. S., "Social Network, Social Trust and Shared Goals in Organizational Knowledge Sharing," Information and Management, Vol. 45, Iss. 7, 2008, pp. 458-465. https://doi.org/10.1016/j.im.2008.06.007
  24. Clark, M. C., and Payne, R. L., "The Nature and Structure of Workers' Trust in Management," Journal of Organizational Behavior, Vol. 18, Iss. 3, 1997, pp. 205-224. https://doi.org/10.1002/(SICI)1099-1379(199705)18:3<205::AID-JOB792>3.0.CO;2-V
  25. Cohen, J. O., Statistical Power Analysis for the Behavioral Sciences (2nd ed.), Hillsdale, New Jersey: Lawrence Erlbaum Associates, 1988.
  26. Coleman, J., "Social Capital in the Creation of Human Capital," American Journal of Sociology, Vol. 94, 1988, pp. 95-120. https://doi.org/10.1086/228943
  27. Constant, D., Kiesler, S., and Sproull, L., "What's Mine is Ours, or Is It? A Study of Attitudes about Information Sharing," Information Systems Research, Vol. 5, No. 4, 1994, pp. 400-421. https://doi.org/10.1287/isre.5.4.400
  28. Colquitt, J. A., Scott, B. A., and LePine, J. A., "Trust, Trustworthiness, and Trust Propensity: A Meta-Analytic Test of Their Unique Relationship with Risk Taking and Job Performance," Journal of Applied Psychology, Vol. 92, No. 4, 2007, pp. 909-927. https://doi.org/10.1037/0021-9010.92.4.909
  29. Davis, F. D., "Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology," MIS Quarturly, Vol. 13, Iss. 3, 1989, pp. 319-340. https://doi.org/10.2307/249008
  30. De Cindio, F., Gentile, O., Grew, P., and Redolfi, D., "Community Networks: Rules of Behavior and Social Structure," The Information Society, Vol. 19, Iss. 5, 2003, pp. 395-406. https://doi.org/10.1080/714044686
  31. Dwyer, C., Hiltz, S., and Passerini, K., "Trust and Privacy Concern Within Social Networking Sites: A Comparison of Facebook and MySpace," AMCIS Proceedings, 2007, pp. 339.
  32. Efron, B., and Tibshirani, R., "Improvements on Crossvalidation: The 0.632+ Bootstrap Method," Journal of the American Statistical Association, Vol. 92, No. 438, 1997, pp. 548-560.
  33. Ellison, N. B., Steinfield, C., and Lampe, C., "The benefits of facebook "Friends:" Social Capital and College Students' Use of Online Social Network Sites," Journal of Computer-Mediated Communications, Vol. 12, No. 4, 2007, pp. 1143-1168.
  34. Farrior, J., Heckscher, S., Judy. P., Kelly. A., Lawrence, S., and Morrison, B., "Online Communities," White Paper, Kellogg Graduate School of Management, 1999.
  35. Fishbein, M., and Ajzen, I., Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research, Addison-Wesle, 1975.
  36. Giffin, K., "The Contribution of Studies of Source Credibility to A Theory of Interpersonal Trust in The Communication Department," Psychological Bulletin, Vol. 68, Iss. 2, 1967, pp. 104-120. https://doi.org/10.1037/h0024833
  37. Gillespie, N., Measuring Trust in Work Relationships: The Behavioral Trust Inventory, Paper Presented at The Annual Meeting of The Academy of Management, Seattle, WA, 2003.
  38. Goswami, S., Kobler, F., Leimeister, J. M., and Krcmar, H., "Using Online Social Networking to Enhance Social Connectedness and Social Support for the Elderly," ICIS 2010 Proceedings, 2010, pp. 109.
  39. Granovetter, M. S., "The Strength of Weak Ties," American Journal of Sociology, Vol. 78, Iss. 6, 1973, pp. 1360-1380. https://doi.org/10.1086/225469
  40. Hagel, J., and Armstrong, A. G., Net gain: Expanding Markets Through Virtual Communities, Harvard Business School Press, Boston, MA, 1997.
  41. Hampton, K., and Wellman, B., "Neighboring in Netville: How the Internet Supports Community and Social Capital in a Wired Suburb," City & Community, Vol. 2, Iss. 4, 2003, pp. 277-311. https://doi.org/10.1046/j.1535-6841.2003.00057.x
  42. Hazan, C., and Shaver, P. R., "Attachment as An Organizational Framework for Research on Close Relationships," Psychological Inquiry, Vol. 5, No. 1, 1994, pp. 1-27. https://doi.org/10.1207/s15327965pli0501_1
  43. Heaney, C. A., and Israel, B. A., "Social Network and Social Support," In Glanz, K., Rimer, B. K., and Viswanath, K. (eds.), Health Behavior and Health Education: Theory, Research, and Practice. (4th ed.), 2008, pp. 189-210. San Francisco: Jossey-Bass.
  44. House, J. S., "Social Support and Social Structure," Sociological Forum, Vol. 2, Iss. 1, 1987, pp. 135-146. https://doi.org/10.1007/BF01107897
  45. Hurlbert, J. S., Beggs, J. J., and Haines, V. A., "Social Networks and Social Capital in Extreme Environments." In Lin, N., Cook, K., and Burt, R. S. (Eds.), Social Capital: Theory and Research, 2001, pp. 209-231, New York: Aldine de Gruyter.
  46. Kozinets, R. V., "E-Tribalized Marketing?: The Strategic Implications of Virtual Communites of Consumption," European Management Journal, Vol. 17, Iss. 3, 1999, pp. 252-264. https://doi.org/10.1016/S0263-2373(99)00004-3
  47. Lin, N., "Building a Network Theory of Social Capital," Connections, Vol. 22, No. 1, 1999, pp. 28-51.
  48. Lin, N., Social Capital: A Theory of Social Structure and Action, Cambridge, UK: Cambridge University Press, 2001.
  49. Lewicki, R. J., Tomlinson, E. C., and Gillespie, N., "Models of Interpersonal Trust Development: Theoretical Approaches, Empirical Evidence, and Future Directions," Journal of Management, Vol. 32, Iss. 6, 2006, pp. 991-1022. https://doi.org/10.1177/0149206306294405
  50. Lohmöller, J-B., Latent Variable Path Modeling with Partial Least Squares, Heidelberg: Physica-Verlag, 1989.
  51. Marathe, J., "Creating Community Online," Durlacher Research Ltd., 1999.
  52. Mayer, R. C., Davis, H. J., and Schoorman, D. F., "An Integrative Model of Organizational Trust," Academy of Management Review, Vol. 20, No. 3, 1995, pp. 709-734.
  53. McEvily, B., Perrone, V., and Zaheer, A., "Trust as an Organizing Principle," Organization Science, Vol. 14, No. 1, 2003, pp. 91-103. https://doi.org/10.1287/orsc.14.1.91.12814
  54. McKnight, D. H., Cummings, L. L., and Chervany, N. L., "Initial Trust Formation in New Organizational Relationships," Academy of Management Review, Vol. 23, No. 3, 1998, pp. 473-490.
  55. Meredyth, D., Ewing, S., and Thomas, J., "Neighbourhood Renewal and Government by Community," International Journal of Cultural Policy, Vol. 10, No. 1, 2004, pp. 85-101. https://doi.org/10.1080/1028663042000212346
  56. Mollering, G., Bachmann, R., and Lee, S. H., "Understanding Organizational Trust - Foundations Constellations, and Issues of Operationalisation," Journal of Managerial Psychology, Vol. 19, Iss. 6, 2004, pp. 556-570. https://doi.org/10.1108/02683940410551480
  57. Nahapiet, J., and Ghoshal, S., "Social Capital Intellectual Capital, and The Organizational Advantage," The Academy of Managemenet Review, Vol. 23, No. 2, 1998, pp. 242-266.
  58. Olmo, J. M. C., and Jamilena, D. M. F., "Regresion lineal," In Martinez, T. L. (Coord.), Tecnicas de analisis de datos en investigacioin de mercados, 2000, pp. 247-280, Madrid: Editiorial Piramide.
  59. Pinkett, R., "Community Technology and Community Building: Early Results from the Creating Community Connections Project," The Information Society, Vol. 19, No. 5, 2003, pp. 365-379. https://doi.org/10.1080/714044684
  60. Ridings, C. M., Gefen, D., and Arinze, B., "Some Antecedents and Effects of Trust in Virtual Communities", Journal of Strategic Information Systems, Vol. 11, Iss. 3-4, 2002, pp.271-295. https://doi.org/10.1016/S0963-8687(02)00021-5
  61. Ridings, C., and Gefen, D., "Virtual Community Attraction: Why People Hang Out Online," Journal of Computer Mediated Communication, Vol. 10, No. 1, 2004, http://onlinelibrary.wiley.com/doi/10.1111/j.1083-6101.2004.tb00229.x/full.
  62. Riketta, M., and Dick, R., "Foci of Attachment in Organizations: A Meta-Analytic Comparison of the Strength and Correlates of Workgroup Versus Organizational Identification and Commitment," Journal of Vocational Behavior, Vol. 67, Iss. 3, 2005, pp. 490-510. https://doi.org/10.1016/j.jvb.2004.06.001
  63. Rosenberg, M. J., and Hovland, C. I., "Cognitive, Affective and Behavioral Components of Attitudes," In Hovland, C. I., and Rosenberg, M. J. (Eds.), Attitude Organizational and Change, New Haven, CT, Yale University Press, 1960, pp. 1-14.
  64. Rossiter, J. R., "The C-OAR-SE Procedure for Scale Development in Marketing: A Comment," International Journal of Research in Marketing, Vol. 22, Iss. 1, 2005, pp. 1-9. https://doi.org/10.1016/j.ijresmar.2003.08.002
  65. Rousseau, D. M., Sitkin, S. B., Burt, R. S., and Camerer, C., "Not so Different after all: A Cross-Discipline View of Trust," Academy of Management Review, Vol. 23, Iss. 3, 1998, pp. 393-404. https://doi.org/10.5465/AMR.1998.926617
  66. Schaffer, H. R., "Family Structure or Interpersonal Relationships: The Context for Child Development," Children and Society, Vol. 2, Iss. 2, 1988, pp. 91-101
  67. Schnake, M. E., Dumler, M. P., Cochran, Jr., Daniel, S., and Barnett, T. R., "Effects of Differences in Superior and Subordinate Perceptions of Superiors' Communication Practices," Journal of Business Communication, Vol. 27, Iss. 1, 1990, pp. 37-50. https://doi.org/10.1177/002194369002700104
  68. D., and Oinas-Kukkonen, H., "Network awareness: Social Network Search, Innovation and Productivity in Organizations," International Journal of Networking and Virtual Organizations, Vol. 4, Iss. 4, 2007, pp. 413-430. https://doi.org/10.1504/IJNVO.2007.015723
  69. Stokols, D., and Shumaker, S. A., "People in Places: A Transactional View of Settings," In Harvey, J. H. (Eds.), Cognition, Social Behavior and The Environment, Hillside, NJ: Lawrence Erlbaum Associate, 1981.
  70. Teigland, R., Wasko, M. M., and Landqvist, F., "Examining Knowledge Exchange and Organizational Outcome within Intra-Organization Electronic Networks of Practice with Restricted Access," ECIS Proceedings, 2006, pp. 143.
  71. Tenenhaus. M., Vinzi, V. E., Chatelin, Y. M., and Lauro, C., "PLS Path Modeling," Computational Statistics & Data Analysis, Vol. 48, Iss. 1, 2005, pp. 159-205. https://doi.org/10.1016/j.csda.2004.03.005
  72. Triandis, H. C., "Values, Attitudes, and Interpersonal Behavior," In Howe, H. E. (Ed.), Nebraska Symposium on Motivation, 1979: Beliefs, Attitudes, and Values, Lincoln: University of Nebraska Press, 1980, pp. 195-259.
  73. Urbach, N., and Ahlemann, F., "Structural Equation Modeling in Information Systems Research Using Partial Least Squares," Journal of Information Technology Theory and Application, Vol. 11, Iss. 2, 2010, pp. 5-40.
  74. Weiss, R. S., "Loss and Recovery," Journal of Social Issues, Vol. 44, Iss. 3, 1988, pp. 37-52. https://doi.org/10.1111/j.1540-4560.1988.tb02075.x
  75. Wellman, B., and Frank, K. A., "Network Capital in A Multilevel World: Getting Support from Personal Communities." In Lin, N., Burt, R. S., and Cook, K. (Eds.), Social Capital, 2001, pp. 233-273. Hawthorne: Aldine De Gruyter.
  76. Wenjing, X., "Virtual Space, Real Identity: Exploring Cultural Identity of Chinese Diaspora in Virtual Community," Telecmatics and Informatics, Vol. 22, Iss. 4, 2005, pp. 395-404. https://doi.org/10.1016/j.tele.2004.11.006
  77. Williams, D., and Roggenbuck, J., "Measuring Place Attachment: Some Preliminary Results," McAvoy, L. H., and Howard, D. (Eds.), Abstracts of the 1989 Leisure Research Symposium (p. 32). Arlington, VA: National Recreation and Park Association, 1989.
  78. Williams, R. L., and Joseph, C., "Four Smart Ways To Run Online Communites," Sloan Management Review, Vol. 41, No. 4, 2000, pp. 81-91.
  79. Wilson, B., "Using PLS to Investigate Interaction Effects Between Higher Order Brand Constructs," In Esposito Vinzi, V., Chin, W. W., Henseler, J., and Wang, H. (Eds.), Handbook of Partial Least Squares, 2007, pp. 621-652, Springer.
  80. Wold, H., "Soft Modelling: The Basic Design and some Extensions," In Joreskog, K. G., and Wold, H. (Eds.), Systems under Indirect Observation, 1982, Part II. Amsterdam: North Holland Press.
  81. Wu, J. J., and Tsang, A. S. L., "Factors Affecting Members' Trust Belief and Behaviour Intention in Virtual Communities," Behaviour and Information Technology, Vol. 27, Iss. 2, 2008, pp. 115-125. https://doi.org/10.1080/01449290600961910

Cited by

  1. Influence of Mobile SNS on Personal Relationship Enhancement and Self-esteem of Married Women in Their 30s and 40s: Based on Usage Acceleration Factors vol.23, pp.1, 2014, https://doi.org/10.5859/KAIS.2014.23.1.53