Integration of QFD and TRIZ to Solve the Inventive Problem in the Design Process

QFD와 TRIZ의 통합에 의한 설계 단계에서의 창의적 문제 해결 방안

  • 정해성 (서원대학교 멀티미디어학과)
  • Received : 2013.07.08
  • Accepted : 2013.09.13
  • Published : 2013.09.25

Abstract

QFD(Quality Function Deployment) is a very important tool to improve market share by reducing the gap between the voice of customer and the product's performance. But QFD is not a problem solving tool, although it is very useful in identifying what has to be solved or improved in order to meet the customer's desires. TRIZ has proved to be a very strong tool to solve the difficult problems that requires inventive thinking. QFD integrated with TRIZ becomes hot research recently. But merely linking between HOQ(House of Quality) in QFD and the contradiction matrix in TRIZ can not provide designers with a concrete method to solve the technical problem in the design process. Practically, the contradiction matrix and 40 inventive principles are not helpful for solving the technical problem. To solve the technical problem using TRIZ, a search for the tool and the object involved in the problem is made, from which the wanted result should be derived. A practical method to integrate QFD and TRIZ is proposed in this paper.

Keywords

References

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