Journal of Korean Society of Industrial and Systems Engineering (산업경영시스템학회지)

Society of Korea Industrial and System Engineering (한국산업경영시스템학회)
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A Study on Criteria of Selecting Heavy Lifting Service Provider Using QFD/AHP

QFD/AHP를 이용한 Heavy Lifting 서비스 업체 선정을 위한 평가지표 개발에 대한 연구

  • Park, Se-Jung (Graduate School of Public Policy and Information Technology, Seoul National University of Science and Technology) ;
  • Kim, Seung-Hee (Graduate School of Public Policy and Information Technology, Seoul National University of Science and Technology) ;
  • Kim, Woo-Je (Department of Industrial and Information System Engineering, Seoul National University of Science and Technology)
  • 박세정 (서울과학기술대학교 IT정책전문대학원) ;
  • 김승희 (서울과학기술대학교 IT정책전문대학원) ;
  • 김우제 (서울과학기술대학교 글로벌융합산업공학과)
  • Received : 2013.07.26
  • Accepted : 2013.08.23
  • Published : 2013.09.30
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Abstract

We propose a method using QFD for design the hierarchical structure of AHP. This method provides definition for each area of House of Quality and design the hierarchical structure of the bottom-up QFD/AHP in which the upper hierarchy is designed through the classification of common characteristics with a focus on the lower hierarchy. Finally, we apply it to the development of an evaluation index for selecting heavy lifting service providers. This study has significance as the first instance of designing the archical structure of AHP after objectively verifying whether MECE condition, the basic requirement for AHP design, is satisfied.

Keywords

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