Journal of the Korean Data Analysis Society

Korean Data Analysis Society (한국자료분석학회)
권호 표지

Health Care Providers' Treatment Experiences, Attitude for International Patients and Health Care Providers' Awareness, Needs for Global Healthcare for International Patients Project in Korea

의료진의 외국인환자 진료경험, 진료태도, 외국인환자 유치사업에 대한 인지도 및 요구도 간의 관계

  • Kim, Jin A (Bureau of Global Healthcare, Korea Health Industry Development Institute) ;
  • Park, Youngrye (Department of Nursing, Kunsan National University) ;
  • Kim, Hee Jung (Bureau of Global Healthcare, Korea Health Industry Development Institute)
  • Received : 2014.06.15
  • Accepted : 2014.08.16
  • Published : 2014.08.31
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Abstract

Modern society has made endless competition in every industry. With the increasing number of international patients using domestic healthcare services, and the need for its service is becoming diverse in Korea. This study was to find out about health care providers' treatment experiences, attitude for international patients and health care providers' awareness and needs for 'Global healthcare for international patients' project. The data were analyzed using descriptive statistics t-test, ANOVA, and Pearson's correlation coefficients. The level of health care provider's treatment experiences and attitude for international patients was 2.50 and 3.04. The level of health care providers' awareness and need for global healthcare for international patients project was 3.13 and 3.14. There were negative correlation between treatment experiences and need for global healthcare for international patients project. There were positive correlation between treatment attitude and awareness, need for global healthcare for international patients project. This study results suggested that health care providers were interested in global healthcare for international patients project and had positive views. However, there are areas for improvements to succeed 'global healthcare for international patients' project in Korea it requires a further improved plans.

국내 의료기관을 이용하는 외국인 환자는 점점 증가 추세에 있으며, 외국인환자 유치를 위한 의료시설의 확충과 의료서비스 개선사업에 대한 관심 또한 증가하고 있다. 이에 국내 의료진의 외국인환자 진료경험, 진료태도, 외국인환자 유치사업에 대한 인지도 및 요구도를 확인하고자 본 연구를 시도하였다. 본 연구에서는 상급 종합병원, 종합병원, 병 의원에 근무하면서 외국인환자 진료경험이 있는 의료진을 중심으로 총 219명을 대상으로 설문조사를 실시하였다. 수집된 자료는 SAS 프로그램을 이용하여 t-검정, 일원배치분산분석과 Pearson's 상관분석을 실시하였다. 의료진의 외국인환자 진료경험은 4점 만점에 평균 2.50점, 진료태도는 평균 3.04점이었고, 외국인환자 유치사업에 대한 인지도는 4점 만점에 평균 3.13점, 요구도는 3.14점이었다. 한편, 의료진의 외국인환자 진료경험과 외국인환자 유치사업에 대한 요구도는 음의 상관관계(r=-.274, p<.001)로 나타났으며, 의료진의 외국인환자 진료태도와 외국인환자 유치사업에 대한 인지도 및 요구도는 양의 상관관계(r=.441, p<.001; r=.408, p<.001)가 있는 것으로 나타났다. 결론적으로, 의료진들은 외국인 환자 유치사업에 대한 관심을 가지고 있으며 긍정적으로 인지하고 있음을 알 수 있었다. 그러나, 외국인환자 진료시간, 교육 및 상담, 통역서비스 등에 대한 개선이 요구되며, 외국인환자 유치사업에 대한 적극적인 개선방안을 구축하여 사업의 성공을 위한 전략이 필요하다.

Keywords

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