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Analysis on value research trend and building the resource and competence based research framework for value creation

가치 연구의 동향 분석 및 가치창출에 대한 자원 및 역량기반 연구체계 구축

  • Park, Changhyun (Department of Management of Technology, Sungkyunkwan University) ;
  • Lee, Heesang (Department of Management of Technology, Sungkyunkwan University)
  • 박창현 (성균관대학교 기술경영학과) ;
  • 이희상 (성균관대학교 기술경영학과)
  • Received : 2013.11.19
  • Accepted : 2014.04.10
  • Published : 2014.04.30

Abstract

A value creation is understood as important business strategy these days in both academics and industry. But this phenomenon is not fully understood based on systematized framework. In this paper, we summarized value research trend based on exploratory research and inductive reasoning by exploring both international and domestic journals. And we built a research framework that can analyze value creation between supplier and customer. Value research prior to 2004 is primarily divided into values of goods or services and relationship values. After 2004, service-dominant (SD) logic has been outlined. There are other research trends to see the relationship value in terms of relationship benefits and relationship in the network or supply chain. 4 critical resource types (financial resource, knowledge resource, efficiency resource, and intellectual resource) and 5 competence types (relational capability, collaboration capability, innovation capability, managing capability) are constructed as principal factors for value creation from inductive reasoning based upon a resource-based view (RBV) and a competence-based view (CBV). The research framework was built based on 4 resources and 4 competences.

시장에서 공급자와 고객의 가치창출은 학계와 산업계에서 중요한 비즈니스 전략으로 인식되고 있지만 이 현상에 대한 체계화된 연구가 부족하다. 본 연구에서는 해외 저널 및 국내 저널을 포함한 기존의 문헌에 대한 탐색적 연구 및 귀납적 추리를 바탕으로 가치연구의 발전 동향을 시기별, 주제별로 정리하였고 공급자와 고객의 가치창출 현상의 연구를 위한 자원 및 역량 기반 연구체계를 구축하였다. 가치 연구의 연구동향에 대해 주제별로 살펴본 결과 2004년 이전에는 크게 제품 및 서비스의 가치에 대한 연구와 고객과의 관계가치에 대한 연구로 나눌 수 있었고 2004년 이후 각각은 서비스 지배적 논리 및 관계의 효용, 네트워크 및 공급자 체인상의 관계로 발전하였다. 자원과 역량 기반 관점에서 기존의 문헌들을 연구한 결과 4가지의 자원(재무적 자원, 지식 자원, 효율성 자원, 지적 재산 자원)과 4가지의 역량(관계 역량, 협력 역량, 혁신 역량, 관리 역량)을 도출하였고 이를 기반으로 한 연구체계를 수립하였다.

Keywords

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