DOI QR코드

DOI QR Code

The Effects of Product Presentation and Background of Photos in Internet Shopping Malls on Consumer Perceptions

인터넷 의류쇼핑몰 상품 사진의 표현형식과 배경이 소비자의 지각에 미치는 영향

  • Kim, Seo Yun (Dept. of Fashion Design & Textiles, Inha University) ;
  • Baek, Gi Yeong (Dept. of Fashion Design & Textiles, Inha University) ;
  • Choi, Ja Eun (Dept. of Fashion Design & Textiles, Inha University) ;
  • Lee, Hyun-Hwa (Dept. of Fashion Design & Textiles, Inha University)
  • 김서윤 (인하대학교 의류디자인학과) ;
  • 백기영 (인하대학교 의류디자인학과) ;
  • 최자은 (인하대학교 의류디자인학과) ;
  • 이현화 (인하대학교 의류디자인학과)
  • Received : 2014.01.03
  • Accepted : 2014.05.26
  • Published : 2014.08.31

Abstract

This study examined consumer responses of photos used in Internet shopping malls. The content analysis conducted a preliminary study of the top 100 online shopping malls to investigate current website practices. Stimuli based on the preliminary study. The present study was a $2{\times}2$ factorial design that evaluated two independent variables of product presentation and background. We analyzed 410 responses derived from the descriptive analysis, factor analysis, and covariance analysis through SPSS 20.0. The results showed that a product presentation was significantly different in attractiveness, informativeness, satisfaction, and repurchase intention after controlling apparel items and model. This product presentation in everyday life had greater mean values than product presentation with the posing model. The background had a significant mean difference in all consumer responses expect for attractiveness. Overall product presentation in everyday life and indoor cases were evaluated as most positive by the respondents. The findings provide practical implications for online shopping malls integrating product presentation.

Keywords

References

  1. Baek, J. Y. (2013, March 22). 신세계, '봄맞이 의류대전' "女心 잡아라" [Sinsegae, 'The spring clothes war' "Catch the woman's heart"]. News1. Retrieved December 28, 2013, from http://news1.kr/articles/1059334
  2. Choi, N. H., Lee, S. J., & Jung, J. Y. (2006). A study on the affective commitment on Internet shopping mall site. Korean Journal of Business Administration, 19(6), 2311-2333.
  3. Heo, J. S., & Park, J. Y. (2008). (평범한 상품을 명품으로 만드는) 쇼핑몰 촬영 & 디자인 무작정 따라하기 [(From ordinary goods to luxury goods) Let's just follow the shopping shooting & design]. Seoul: Gilbut.
  4. Hong, S. H. (2013, February 29). 체크무늬 등 캐주얼 셔츠가 대세로 급부상 [The casual shirt rises suddenly as a trend]. Ajunews. Retrieved December 28, 2013, from http://www.ajunews.com/common/redirect.jsp?newsId=20130218000594
  5. Hwang, Y. J. (2006). An empirical study on the visiting behavioral features of Internet shopping mall consumers-Focused on the case of Goldbug Mall (www.goldbugmall.com)-. Unpublished master's thesis, Sookmyung Women's University, Seoul.
  6. Jang, J. H. (2007). Qualitative study on how purchasing fashion products in online shopping mall influences on consumer's attitude toward purchasing. Unpublished master's thesis, Kookmin University, Seoul.
  7. Jeon, A. R. (2003). A study on the planning and designing of fashion shopping malls for the women in the 20's: From the point of virtual experience. Unpublished master's thesis, Kookmin University, Seoul.
  8. Jeong, M. J. (2007). A study on the efficient user interface at woman wear shopping mall design. Unpublished master's thesis, Konkuk University, Seoul.
  9. Jeong, S. H. (2003). A study on determinants of the service quality affecting relationship quality and future intention on the Internet shopping mall. Unpublished master's thesis, Chonbuk National University, Jeonju.
  10. Jeong, S. Y. (2011). According to the characteristics of Internet shopping marketing customer satisfaction, customer loyalty and repurchase intentions in study. Unpublished master's thesis, Kyung Hee University, Seoul.
  11. Jo, I. S. (2012). A study on customer loyalty of Internet shopping mall. Unpublished master's thesis, Woosuk University, Wanju.
  12. Kang, E. A. (2013). A study on the VMD(Visual merchandising) of Internet shopping mall: Focusing on clothing products. Unpublished master's thesis, Gyeongsang National University, Jinju.
  13. Kang, J. H. (2003). A study on the influence of marketing characteristics in the Internet shopping mall on repurchasing of Internet customers. Unpublished master's thesis, Kyonggi University, Suwon.
  14. Kim, B. R. (2009). 패션 소호몰에서 소비자 구매에 영향을 미치는 스토리텔링 유형에 관한 연구: 패션 소호몰 중 상위 50위 이내의 쇼핑몰을 대상으로 [A study on the storytelling type having an effect in the fashion SOHO mall on the consumer purchase: Focused on top 50 fashion SOHO mall]. Unpublished master's thesis, Hongik University, Seoul.
  15. Kim, D. H. (2003). A study on the gap between customer satisfaction and loyalty. Unpublished master's thesis, Yonsei University, Seoul.
  16. Kim, G. S. (2010). A study on the influence on the purchase intention and satisfaction by internet shopping mall's image -Focused on the buyers of apparel and fashion products-. Unpublished master's thesis, Kongju National University, Gongju.
  17. Kim, G. W. (2002). The effects of logistics service quality on customer satisfaction in Internet shopping mall-Focused on 'I' firm, Internet total shopping mall-. Unpublished master's thesis, Dongguk University, Seoul.
  18. Kim, H. J. (2011). The effect of consumer knowledge, acceptance of reviews on the decision-making process upon the purchase of apparel products through Internet. Unpublished doctoral dissertation, Chonnam National University, Gwangju.
  19. Kim, H. J. (2013, January 22). 뷰티 멘토 유진은 '2013 헤어 트렌드' 뭘로 꼽았을까? [Beauty mentor Yu Jin, What does she selected '2013 hair trend'?]. BntNEWS. Retrieved December 28, 2013, from http://bntnews.hankyung.com/apps/news?popup=0&nkey=201301211759083&c1=03&c2=02&nid=03&mode=sub_view
  20. Kim, H. O. (2013, March 6). [2013 S/S 패션 트렌드] '클래식 &미니멀' 패턴, 컬러는 화려해져...[[2013 S/S Fashion trend] 'Classic & Minimal', pattern and color is showy... BntNEWS. Retrieved December 28, 2013, from http://bntnews.hankyung.com/apps/news? popup=0&nid=02&c1=02&c2=02&c3=00&nkey=201303060853273&mode=sub_view
  21. Kim, H. S. (2006). The effect of expression style of fashion advertising photo on women customer's purchase. Unpublished master's thesis, Kyungwon University, Seongnam.
  22. Kim, I. (2013). A study on the relationship between the reputation, reliance, and loyalty to the online shopping mall. Unpublished doctoral dissertation, Sungkyunkwan University, Seoul.
  23. Kim, J. D. (2010). 컨셉이 살아 있는 패션 쇼핑몰 사진 전략 [The fashion shopping mall photo strategy which a concept is alive]. Seoul: E-bisbooks.
  24. Kim, J. Y. (2003). Study on the background color of products in online shopping sites: Focused on clothes in popup windows. Unpublished master's thesis, Ewha Womans University, Seoul.
  25. Kim, L. (2009). A study of the effects of product and store attributes on online purchases. Unpublished master's thesis, Hansung University, Seoul.
  26. Kim, N. G. (2002). A study of the affecting factors on the consumers' trust building choosing Internet shopping mall. Unpublished master's thesis, Hankuk University of Foreign Studies, Seoul.
  27. Kim, S. J. (2010). Study of factors influencing online cosmetic stores' customer satisfaction and repurchase decisions. Unpublished master's thesis, Sookmyung Women's University, Seoul.
  28. Kim, S. R. (1998). A study on the visual image of advertising photos-Focused on fashion catalogue photos-. Unpublished master's thesis, Sookmyung Women's University, Seoul.
  29. Kim, W. H. (1998). A study on image expression and character of fashion advertising photography: Focusing on clothing advertising in fashion technical magazine. Unpublished master's thesis, Dongguk University, Seoul.
  30. Kim, Y. J. (2008). The influence that the service quality related with the Internet shopping mall & the customer personality type take on customer loyalty. Unpublished doctoral dissertation, Dongshin University, Naju.
  31. Korea Internet & Security Agency. (2012, December). 인터넷 이용실태조사 [The Internet using state survey]. Korea Internet & Security Agency. Retrieved April 2, 2013, from http://isis.kisa.or.kr/board/index.jsp?pageId=040000&bbsId=7&itemId=792&pageIndex=2
  32. Lee, B. M. (2013, June 29). 인기 신발 트랜드 분석해보니... 서울 '실용성' 지방 '유행.화려한 색' 선호 [In the analysis result of popular shoes trend, People in Seoul prefer 'practicality' but province people prefer 'fashionable & colorful']. The Financial News. Retrieved December 28, 2013, from http://www.fnnews.com/view?ra=Sent1001m_View&corp=fnnews&arcid=201306290327432482743248&cDateYear=2013&cDateMonth=06&cDateDay=29
  33. Lee, E. J. (2011). A study on the service recovery justice perception, purchase satisfaction, positive word-of-mouth intention, and repurchase intention of fashion consumers according to the types of Internet shopping malls. Journal of the Korean Society of Clothing and Textiles, 35(7), 787-800. doi:10.5850/JKSCT.2011.35.7.787
  34. Lee, H. J. (2012). The impacts of fashion product's online shop design elements and purchase determints on customer satisfaction. Unpublished master's thesis, Kyungsung University, Busan.
  35. Lee, H. J., & Lim, J. S. (2013, January 31). [우먼 동아일보 패션 트렌드] 2013 유행 비비드 팝 컬러! 최강희 박신혜 신소율 스타일링 분석 [[Woman The Dong-A Ilbo Fashion trend] 2013 fashion vivid pop of color! Park Shin Hye, Choi Kang-hee, Shin So Yul styling analysis]. The Dong-A Ilbo. Retrieved December 28, 2013, from http://news.donga.com/3/all/20130131/52692155/2
  36. Lee, M. N. (2009). A study on the influence of marketing factors of the internet shopping mall on customer satisfaction and repurchase intention. Unpublished master's thesis, Pai Chai University, Daejeon.
  37. Lee, S. H. (2007). A study on the product display design for internet shopping malls. Unpublished master's thesis, Hongik University, Seoul.
  38. Lee, W. R. (2013, April 12). 간절기 스타일링, 팔색조 '재킷'으로 봄 패션 완성 [The styling in the change of seasons, the spring fashion completion with the fairy pitta 'Jacket']. Xportsmedia. Retrieved December 28, 2013, from http://xportsnews.hankyung.com/?ac=article_view&entry_id=315906
  39. Lee, W. S. (2007). The effects of service quality on customer loyalty in online shopping mall. Unpublished master's thesis, Sejong University, Seoul.
  40. Lee, Y. S. (1985). 女性衣類의 廣告表現 形式에 關한 硏究: 女性雜誌 廣告를 중심으로 [A study on the advertisement forms of expression of the women's clothes: Focused on advertisement in female magazines]. Unpublished master's thesis, Sookmyung Women's University, Seoul.
  41. Min, B. H. (2001). 소비자의 의사결정유형이 인터넷 쇼핑몰에서의 재구매 의도에 미치는 영향에 관한 연구 [A study on the influence that the consumer decision-making type affects to the repurchase intention in the Internet shopping mall]. Unpublished master's thesis, Hankuk University of Foreign Studies, Seoul.
  42. Min, S. J. (2006). Research about an image expression of a automobile advertising photographs which is used at the printing media (Around a automobile advertising photographs according to a product value). Unpublished master's thesis, Sangmyung University, Seoul.
  43. Moon, J. Y. (2008). A study on university student consumer's satisfaction and complaining behavior, repurchasing types in Internet shopping malls. Unpublished master's thesis, Konkuk University, Seoul.
  44. Oh, G. Y. (2009). The necessity of a photography education program for the owners of online shopping mall and its actual plan. Unpublished master's thesis, Chung-Ang University, Seoul.
  45. Park, S. J. (2001). 인터넷 쇼핑몰의 서비스 품질요인이 이용 만족에 미치는 영향 [The influence that the service quality factor of the Internet shopping mall affects to the use contentment]. Unpublished master's thesis, Ewha Womans University, Seoul.
  46. Park, S. R. (2013, January 14). 2013 헤어스타일을 주도하는 포인트는? [2013 The main point of hair style?]. The Hankkok Ilbo. Retrieved December 28, 2013, from http://beauty.hankooki.com/news/articleView.html?idxno=5754
  47. Park, S. Y., & Park, E. J. (2011). Types of Internet shopping malls for fashion products. Korean Association of Human Ecology, 20(2), 391-400. https://doi.org/10.5934/KJHE.2011.20.2.391
  48. Park, Y. J. (2010). The effects of on-line customer's review on the purchasing intention in the internet shopping mall. Unpublished master's thesis, Seokyeong University, Seoul.
  49. Shin, G. G. (2002). A study on affecting factors of logistics service satisfaction for cusumer on Internet shopping mall. Unpublished master's thesis, Kyonggi University, Suwon.
  50. Son, J. J. (1995). Study on representation of fashion photos. Unpublished master's thesis, Kyungsung University, Busan.
  51. Song, H. R. (2013, May 1). 봄, 그리고 원피스 [Spring, and onepiece]. MKfashion. Retrieved December 28, 2013, from http://fashion.mk.co.kr/view.php?no=336523&year=2013
  52. Statistics Korea. (2012, November 27). 2012년 3/4분기 전자 상거래 및 사이버쇼핑 동향 [The electronic commerce and Cybershopping tendency in 2012 3/4 qurater]. Statics Korea. Retrieved April 2, 2013, from http://kostat.go.kr/portal/korea/kor_nw/2/11/3/index.board? bmode=read&bSeq=&aSeq=268943&pageNo=1&rowNum=10&navCount=10&currPg=&sTarget=title&sTxt=
  53. Yang, E. Y. (2003). Study of the purchase frequency in internet shopping mall. Unpublished master's thesis, Ewha Womans University, Seoul.
  54. Yang, H. S. (2001). Types of Internet shopping malls: Cen-tered on product-oriented business models. Unpublished master's thesis, Dong-A University, Busan.
  55. Yoon, H. N. (2013a, February 23). 팬츠, 올 봄 스타일의 주인공 되다 [Pants, It becomes the star of this spring style]. BntNEWS. Retrieved December 28, 2013, from http://bntnews.hankyung.com/apps/news? popup=0&nid=02&c1=02&c2=02&c3=00&nkey=201302221912413&mode=sub_view
  56. Yoon, H. N. (2013b, April 19). 잘나가는 $\bigstar$들의 행사장 패션! 필수 아이템은 뭐? [The fashion in the event hall of the famous celebrities! What is the essential item?]. BntNEWS. Retrieved December 28, 2013, from http://bntnews.hankyung.com/apps/news?popup=0&nid=08&c1=08&c2=08&c3=00&nkey=201304181933283&mode=sub_view
  57. Yoon, H. N. (2013c, March 22). "결국은 '베이직'이 답이다!" 기본 아이템에 빠진 스타들 ["Finally, the answer is 'Basic'!" Celebrities are crazy about the basic item]. BntNEWS. Retrieved December 28, 2013, from http://bntnews.hankyung.com/apps/news?popup=0&nid=08&c1=08&c2=08&c3=00&nkey=201303211635123&mode=sub_view
  58. You, E. Y., & Lee, Y. R. (2010). Shopping value and satisfaction by presentation formats of apparel products-Information on Internet shopping malls. Journal of the Korean Society of Clothing and Textiles, 34(1), 14-26. https://doi.org/10.5850/JKSCT.2010.34.1.14
  59. Yu, Y. B. (2002). Research about photographic expression in magazine advertisement-Concentrate upon fashion magazine-. Unpublished master's thesis, Daegu University, Daegu.
  60. 간절기 인기 아이템 재킷, 어떻게 입어야 할까? [Popular item 'Jacket' in-between seasons, how should it wear?]. (2013, April 15). Fashion Journal. Retrieved December 15, 2013, from http://okfashion.co.kr/index.cgi?action=detail&number=27477&thread=81r35
  61. 화사한 봄옷 준비하세요 [Prepare the gorgeous spring dress]. (2013, March 3). Newsis. Retrieved December 9, 2013, from http://www.newsis.com/gallery/view.htm?cID=2&pID=1&page=1&s_skin=&s_date=&e_date=&s_k=&pict_id=NISI20130303_0007818037

Cited by

  1. The Effect of Mobile Image Exaggeration on Product Attitude vol.17, pp.3, 2015, https://doi.org/10.5805/SFTI.2015.17.3.392