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Disabled workers living facilities in the organizational environment, relationships and relevance of the exhaustion of the working environment and clients

장애인생활시설 종사자의 조직 환경, 직무 환경 및 클라이언트와의 관계성과 소진의 관련성

  • Kim, Min-Cheol (Interdisciplinary Program of Social Welfare, Chonnam National University)
  • 김민철 (전남대학교 사회복지학협동과정)
  • Received : 2015.07.22
  • Accepted : 2015.12.04
  • Published : 2015.12.31

Abstract

This study aims to explore ways to provide a high quality work environment services to social workers to analyze the relevance of relationships and exhaustion of the organizational environment, and the working environment and clients with disabilities living facility workers Gwangju and Jeonnam 252 people were targeting professionals working with people with disabilities living facility located on the main results are as follows. Organizational environment, work environment, organizational environment results by setting the relationship with the client as independent variables conducted a regression analysis to investigate the factors that influence independent of exhaustion (${\beta}$=-.200, p=.001) and Job environment (${\beta}$=-.460, p<.001) was a significant independent explanatory factor was 31.0%. However, relationships with clients (${\beta}$=-.059, p=0.258) were not significant factors in exhaustion. Consequently, practitioners must always have the confidence to actively work with pride and facilities are needed to improve the organizational environment and the working environment.

본 연구는 장애인생활시설 종사자의 조직 환경, 직무 환경 및 클라이언트와의 관계성과 소진의 관련성을 분석하여 사회복지사에게 보다 질 높은 업무환경 서비스를 제공할 수 있는 방안을 모색하는데 목적을 두고 광주 전남지역에 소재한 장애인생활시설에 근무하고 있는 종사자 252명을 대상으로 하였고, 주요 결과는 다음과 같다. 조직 환경, 직무 환경, 클라이언트와의 관계성을 독립변수로 설정하여 소진에 독립적으로 영향을 미치는 요인을 알아보기 위하여 회귀분석을 실시한 결과 조직 환경(${\beta}$=-.200, p=.001)과 직무 환경(${\beta}$=-.460, p<.001)은 유의미한 독립적인 요인이었고 설명력은 31.0%였다. 그러나 클라이언트와의 관계성(${\beta}$=-.059, p=0.258)은 소진에 유의미한 요인은 아니었다. 결론적으로 종사자들은 항상 자긍심을 가지고 적극적으로 활동하여 자신감을 갖도록 하여야 하고, 시설은 조직 환경 및 직무 환경의 개선이 필요하다.

Keywords

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