Journal of the Korea Society of Computer and Information (한국컴퓨터정보학회논문지)

Korean Society of Computer Information (한국컴퓨터정보학회)
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Effects of Introduction of Knowledge Management System in Relation to Organizational Performance - focused on management factors and information technology factors

지식관리시스템의 도입요인이 조직성과에 미치는 영향 -조직 및 정보기술특성 관점에서-

  • 조영렬 (합동군사대학교) ;
  • 이선규 (서울벤처대학원대학교 융합산업학과)
  • Received : 2014.12.03
  • Accepted : 2015.01.03
  • Published : 2015.02.28
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Abstract

This study looked into these companies and organizations that were working with the knowledge management system in order to verify how practically such introduction of the knowledge management system would affect the organizational performances. The purpose of this study is to present the strategic guidelines should to consider the introduction of the knowledge management system operated by the organization to analyze how factors affect the performance of the introduction of knowledge management systems are organized in empirical. According to the results, the sub-variables of the management factors such as learning organization, evaluation and reward system, organizational trust and knowledge-sharing activity had all the significant effects on the organizational performance, and of the sub-variables of the information technology factors, the information technology-based structure presented statistically significant results which confirmed that the structure itself also had an influence on the organizational performance. However, the study learned that both the information technology maturity and the system structural excellence had nothing to do with the organizational performance.

본 연구는 지식관리시스템을 도입하여 운영 중인 기업체와 기관들을 대상으로 지식관리시스템의 도입요인이 조직성과에 미치는 영향을 실증적으로 검증하였다. 본 연구의 목적은 지식관리시스템의 도입요인들이 조직의 성과에 어떠한 영향을 미치는지를 실증적으로 분석하여 조직에서 지식관리시스템도입과 운영에서 고려할 전략적 지침을 제시하고자 함이다. 연구결과, 관리요인의 하위변수인 학습의 조직화, 평가와 보상체계, 조직의 신뢰, 지식의 공유 활동은 조직성과에 모두 유의한 영향을 미치는 것으로 분석되었고, 정보기술특성의 하위변수 중 정보기술 기반구조도 통계적으로 유의한 결과를 보여 조직성과에 영향을 주는 것으로 분석되었다. 그러나 정보기술 성숙도와 시스템 구성의 우수성은 조직성과에 영향을 미치지 않는 것으로 분석되었다.

Keywords

References

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