Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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Meta Analysis of Social Worker's Factor of Burnout

사회복지사 소진 요인에 관한 메타분석

  • Nam, Hee-Eun (Department of Social Welfare, Kosin University) ;
  • Jin, Hye-Min (Department of Elderly Welfare, Daegu Haany University) ;
  • Baik, Jeong-Won (Pusan National University Institite for Social Science Research)
  • 남희은 (고신대학교 사회복지학과) ;
  • 진혜민 (대구한의대 노인복지학과) ;
  • 백정원 (부산대학교 사회과학연구원)
  • Received : 2014.12.31
  • Accepted : 2015.02.12
  • Published : 2015.02.28
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Abstract

In this research, we conducted meta analysis of the cases of "burnout" of social workers from the 1990s to 2013. The result of analysis shows that the factors that cause burnout of social workers include work experience, compensation from work environment, supervision, promotion, work freedom-related factors and client-related factors such as the seriousness of client problems, the appropriateness of client counts, and all factors excluding client-related factors showed signficaint correlatoins. Moreover, the higher the age and the length of work experience, the lower the sense of self-wroth and emotional intelligence; the higher the social support, the lower the possibility of burn out. The research results suggest need for programs to prevent burn out of social service providers both in environment internal and external to organizatoins.

본 연구에서는 1990년대부터 2013년까지의 '소진'에 관련된 논문을 분석하여 메타분석을 하였다. 본 분석의 결과 소진에 영향을 미치는 요인으로는 근무경력, 업무환경으로서의 보상, 슈퍼비전, 승진, 직무자율성 요인과 클라이언트 관련요인인 클라이언트 문제의 심각성, 클라이언트 수의 적절성, 클라이언트와의 관계요인을 제외한 모든 변인에서는 유의미한 상관관계를 가지고 있었다. 또한 연령과 근무경력이 높을수록 사회복지사의 자기효능감과 감성지능, 사회적 지지가 높을 수록소진이 낮음을 알 수 있었다. 이러한 연구결과를 통하여 조직 내 외적인 환경뿐만 아닌, 서비스제공자의 소진방지를 위한 프로그램의 필요성이 제시된다.

Keywords

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