The Journal of Korean Institute of Information Technology (한국정보기술학회논문지)

Korean Institute of Information Technology (한국정보기술학회)
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A Study on the Importance of the Impact Factors on the Performance of IT Project

정보화 프로젝트 성과에 미치는 영향요인의 중요도 분석

  • 이병열 ((주) 이노와이즈) ;
  • 이선규 (서울벤처대학원대학교 융합산업학과)
  • Received : 2014.12.14
  • Accepted : 2015.01.25
  • Published : 2015.01.31
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Abstract

This study selected 29 items in 5 fields such as communication management, scope and requirements management, project management, human resource management, and customer management about the effect factors on the performance of IT project through the precedent researches. the analysis of criticality between the effect factors was conducted with AHP. As a result of analysis, six factors of scope and requirements management were included in the top 10, and three factors of human resource management were included in the top 10. One factor of communication management was included in the top 10. It is analyzed that importance of customer management and project management is relatively low. Through such results, it is judged that scope and requirements management should be aggressively considered for the result of successful IT project.

본 연구에서는 정보화 프로젝트의 수행에 영향을 미치는 영향요인을 선행연구를 통해 의사소통 관리, 범위 및 요구사항 관리, 사업 관리, 인적자원 관리, 고객 관리 등 5개 부문 29개 항목으로 선정하였다. 선정된 5개 부문 29개 요인에 대해서 AHP 기법을 이용하여 각 영향 요인간의 중요도 분석을 하였다. 분석결과, 범위 및 요구사항 관리 부문에서는 6개 요인이 상위 10위 안에 포함되었으며, 인적자원 관리 부문에서는 3개의 요인이, 의사소통 관리 부문에서는 1개의 요인이 10위 안에 포함되어 있음을 알 수 있었다. 상대적으로 고객 관리, 사업 관리 부문의 중요도는 상대적으로 낮은 것으로 분석되었다. 이러한 결과는 성공적인 정보화 프로젝트의 성과를 위해서는 범위 및 요구사항 관리 부문을 중요 요인으로 적극 고려해야 할 것으로 판단된다.

Keywords

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