A Study on Diffusion of Green Commitment in Hotel Employees : Focused on The Mediator Effects of Environmental Attitude of Line Supervisor and Peer Group

호텔 종사자의 친환경 사명감에 영향을 미치는 요인 - 직속상사와 동료의 친환경태도의 매개효과를 중심으로 -

  • Kim, Geon-Whee (Dept. of Hotel Management, Sangji Youngseo College) ;
  • Jung, Ji-Hye (Dept. of Hotel & Restaurant Management, Dongwon College) ;
  • Han, Ji-Soo (Dept. of Food Industry Management, HanKook Tourism College) ;
  • Ha, Heon-Su (Dept. of Foodservice Management, GyeongJu University)
  • 김건휘 (상지영서대 호텔경영학과) ;
  • 정지혜 (동원대학 호텔경영학과) ;
  • 한지수 (한국관광대 외식산업과) ;
  • 하헌수 (경주대학교 외식조리학부)
  • Received : 2015.08.18
  • Accepted : 2015.10.15
  • Published : 2015.10.31

Abstract

The purpose of this study is to investigate how environmental attitudes of top managers of hotel business affect on environmental commitment of hotel employees and identify of the mediator effects of line supervisor and peer group during implementing green management process using Sobel z test. Data analysis is conducted by SPSS 18.0. The findings and implications can be summarized as follows. First, environmental attitudes of top managers has significantly positive effect on environmental attitude of line supervisors and peer group. Second, environmental attitude of line supervisors and peer group, in turns, has significantly positive effect on value or normative commitment on green management of hotel employments. Third, there is positive mediating effect of environmental attitude of line supervisors and peer group between environmental attitudes of top managers and value or normative commitment of hotel employees. Hence we can conclude that implementing of green management intention of top managers to hotel employs in work place needs strong support of line supervisors and peer group.

본 연구의 목적은 호텔의 최고경영자의 친환경적인 태도가 호텔 직원들과 직속상사와 동료그룹들에게 Sobel z 테스트를 사용하여 녹색경영 프로세스를 구현하는 동안 어떻게 영향을 미치는지에 대한 조사이다. 첫째, 최고경영자의 환경적인 태도는 직속상사와 동료그룹의 환경적인 태도에 상당히 긍정적인 효과가 있다. 둘째, 직속상사와 동료그룹의 환경적인 태도, 호텔고용의 녹색 경영은 가치적 사명감 또는 규범적 사명감에 상당한 긍정적인 효과를 가지고 있다. 셋째, 직속상사와 동료그룹의 환경적인 태도와 최고경영자의 친환경적인 태도 그리고 호텔 직원의 가치적 사명감과 규범적 사명감 사이에는 긍정적인 매개 효과가 있다. 따라서 호텔의 최고 경영자의 녹색경영의지의 구현에서 직속상사와 동료그룹의 강력한 지원이 업무현장에서의 호텔 고용을 위하여 필요하다는 결론을 내릴 수 있다.

Keywords

References

  1. Graci S, Dodds R (2008). Why go green? The business case for environmental commitment in the canadian hotel industry. An International Journal of Tourism and Hospitality Research 19(2):251-270.
  2. Han HS, Hsu L, Sheu C (2010). Application of the theory of planned behavior to green hotel choice: Testing the effect of environmental friendly activities. Tourism Management 31(3):325-334. https://doi.org/10.1016/j.tourman.2009.03.013
  3. Kang KH, Stein L, Heo CY, Lee S (2012). Consumers' willingness to pay for green initiatives of the hotel industry. International Journal of Hospitality Management 31(2):564-572. https://doi.org/10.1016/j.ijhm.2011.08.001
  4. Kim GW (2013). The Determinants of green commitment. Doctoral Thesis, Gacheon University.
  5. Kim HB, Kim WG (2005). The relationship between brand equity and firms' performance in luxury hotels and chain restaurants. Tourism Management 26(4):549-560. https://doi.org/10.1016/j.tourman.2004.03.010
  6. Nam Jimin (2010). The strategy of environmental hotels in adapting green policy, Korea Environmental Industry. Technology Institute, Global Green Growth Policy No. 25.
  7. Committee on Green Growth (2009). Green Growth and Five-Year Plan.
  8. Park OS, Jung EK (2005). The correlation between consumer's purchase and green marketing of hotel industry. Tourism Research 5(3):62-65.
  9. Lee BH (2013). An effect of green management of hotel on brand image and consumer's decision. Doctoral Thesis, Kyunghee University.
  10. Lee BY (2009). The spread of low carbon green growth and green management. Korea Environmental Industry & Technology Institute, No. 4.
  11. Lee SK, Choi WS (2005). Adjustable effect of social support on relations between hotel employee's individuality and career identity. Tourism Management Research Organization 25:251-263.
  12. Lee JI et al (2009). Changing Life and Environment with Green Life - Introduction of Summer Time and its Socio-Economic Impact. Samsung Economic Research Institute.
  13. Lee JH et al (2008). The Advent of Green Growth(CEO Information No. 675). Samsung Economic Research Institute.
  14. Son HR (2012). The effect of hotel's green management on employee's job performance. Doctoral Thesis, Gyemyung University.
  15. Jung HS, Jo YH (2001). Strategic leadership and corporate development. Research on Strategic Management 4(2):53-76 Korean Society of Strategic Management.
  16. Jung BM (2011). Research on correlation among hotel's leadership, organizational culture, commitment, intention to leave. Doctoral Thesis, Dongmyung University.
  17. Ministry of Environment (2005). A Guide to Corporate Sustainable Management -Focus on Environmental Aspect-.
  18. Millar M, Mayer KJ, Baloglu S (2012). Importance of green hotel attributes to business and leisure travelers. Journal of Hospitality Marketing & Management 21(4):395-413. https://doi.org/10.1080/19368623.2012.624294
  19. Min H, Min HS, Joo SJ (2008). A data envelopment analysis-based balanced scorecard for measuring the comparative efficiency of Korean luxury hotels. International Journal of Quality & Reliability Management 25(4):349-365. https://doi.org/10.1108/02656710810865249
  20. Mostafa MM (2009). Shades of green: A psychographics segmentation of the green consumer in Kuwait using self-organizing maps. Expert Systems with Applications 36(8):11030-11038. https://doi.org/10.1016/j.eswa.2009.02.088
  21. Hwang SA (2010). The structural relations and effects of hotel leadership on management strategy, structural change, and achievement. Doctorate Thesis, Kyughee University.
  22. Allen NJ, Meyer JP (1990), The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology 63(1):1-18. https://doi.org/10.1111/j.2044-8325.1990.tb00506.x
  23. Angle HL, Perry JL (1981). An empirical assessment of organizational commitment and organizational effectiveness. Administrative Science Quarterly 26(1):1-14. https://doi.org/10.2307/2392596
  24. Argyris C, Schon DA (1978). Organizational Learning: A Theory of Action Perspective. Reading, MA: Reading, Mass: Addison-Wesley.
  25. Baron RM, Kenny DA (1986). The moderator-mediator variable distinction in social psychological research, conceptual, strategic, and statistical consideration. Journal of Personality and Social Psychology 51:1173-1182. https://doi.org/10.1037/0022-3514.51.6.1173
  26. Barnard CI (1938). The Functions of the Executive. Cambridge, MA, Harvard University Press.
  27. Becker HS (1960). Notes on the concept of commitment. The American Journal of Sociology 66(1): 32-40. https://doi.org/10.1086/222820
  28. Dodgson M (1993). Organizational learning: A review of some literatures. Organization Studies 14(3): 375-394. https://doi.org/10.1177/017084069301400303
  29. Etzioni A (1975). A Comparative Analysis of Complex Organization. New York: The Free Press.
  30. Friedman, Thomas L.(2008). Hot, Flat, and Crowed: Why We Need a Green Revolution and How It Can, Review America, Douglas & Mclntyre Ltd. Farrar.
  31. ISO (1996) ISO 14004: Environmental Management Systems - General Guidelines on Principles, Systems and Supporting Techniques, Geneva.
  32. Kasim A (2004). Socio-environmental responsible hotel business: Do tourists to penang island, Malaysia Care?, Journal of Hospitality & Leisure Marketing 11(4):5-28.
  33. Lave J, Wenger EC (1991). Situated Learning: Legitimate Peripheral Participation. NY: Cambridge University Press.
  34. Meyer JP, Allen NJ (1991). Development of organizational commitment during the first year of employment: A longitudinal analysis. Journal of Management 17:717-733.
  35. Mintzberg Henry (1973). The Nature of Managerial Work. New York: Harper Collins.
  36. Peattie K (1995). Environmental Marketing Management. London: Pitman Publishing, 25-30.
  37. Porter LW, Steers RM, Mowday RT, Boulian PV (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology 59(5):603-609. https://doi.org/10.1037/h0037335
  38. Saint-Onge H, Wallace D (2003). Leveraging Communities of Practice for Strategic Advantage. NY. Butterworth Heinemann.