Journal of Korean Society for Quality Management (품질경영학회지)

Korean Society for Quality Management (한국품질경영학회)
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Suggestions on Enhancing the Effectiveness of Government Quality Assurance Activities for Military Supplies in Production Stage

양산단계 군수품에 대한 정부품질보증활동 실효성 향상 방안

  • Shin, Byung-Cheol (Department of Industrial and Systems Engineering and Engineering Research Institute, Gyeongsang National University) ;
  • Hwang, Woo-Yull (Quality Management Bureau, Defense Agency for Technology and Quality) ;
  • Ahn, Nam-Su (Department of Industrial Management, Ulsan College) ;
  • Kim, Deok-Hwan (Quality Management Office, Korea Institute of Energy Research) ;
  • Lee, Gye-Lim (Quality Management Bureau, Defense Agency for Technology and Quality) ;
  • Jang, Bong-Ki (Quality Management Bureau, Defense Agency for Technology and Quality) ;
  • Byun, Jai-Hyun (Department of Industrial and Systems Engineering and Engineering Research Institute, Gyeongsang National University)
  • 신병철 (경상대학교 산업시스템공학부) ;
  • 황우열 (국방기술품질원 품질경영본부) ;
  • 안남수 (울산과학대학교 산업경영과) ;
  • 김덕환 (한국에너지기술연구원 품질.시험인증실) ;
  • 이계림 (국방기술품질원 품질경영본부) ;
  • 장봉기 (국방기술품질원 품질경영본부) ;
  • 변재현 (경상대학교 산업시스템공학부)
  • Received : 2016.02.04
  • Accepted : 2016.03.10
  • Published : 2016.03.31
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Abstract

Purpose: Government quality assurance (QA) activities in Korea, which is carried out by the Defense Agency for Technology and Quality, is not effective due to 1) the obscureness of the QA implementation method, 2) the gap between QA activities of provisions and those conducted in the fields, and 3) the variation in subjective judgement among the QA personnel. The purpose of this paper is to propose some suggestions to enhance the effectiveness of government QA activities for military supplies in the production stage. Methods: QA activities for military supplies are investigated and problematic aspects are deduced for the production stage. To secure the effectiveness of the QA activities, Defense Contract Management Agency of the United Sates is benchmarked and five improvement methods are presented. Results: Five improvement aspects are 1) reflecting special terms and conditions of government mandatory inspection in contract, 2) classifying QA personnel, 3) making use of data collection and analysis template compulsory, 4) providing checklist for process review, and 5) establishing guidelines for sampling plans for product examination. Conclusion: Suggestions of this paper can lead to consistency and balance in government QA activities, reducing military suppliers' complaints and enhancing the effectiveness of QA effort, and ultimately contributing to the quality improvement of military supplies.

Keywords

References

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