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The Convergence Study of Interpersonal Caring Behaviors on Anger, Job Stress and Social Support in Nurses

간호사의 분노, 직무스트레스, 사회적 지지에 대한 대인돌봄행위의 융합적 연구

  • Received : 2016.04.21
  • Accepted : 2016.05.18
  • Published : 2016.06.30

Abstract

This study comprised descriptive research into nurses' anger, job stress and social support, and the impact thereof on interpersonal caring behaviors. This study focused on the anger and interpersonal caring behaviors of nurses. From December $1^{st}$ to $31^{st}$ 2014, the data of 174 working at university hospitals in four cities were collected. This study focused on the anger and interpersonal caring behaviors of nurses. Repeated anger rumination reduced interpersonal caring behaviors. The influence of anger-in and anger-control on interpersonal caring behaviors was confirmed. Although the stress score of job demand was too high, an autonomous nursing environment, material support and expansion of the educational period are required to enhance interpersonal caring behaviors. Thus, this study investigated the elements of interpersonal caring behavior necessary for nursing care and suggests the necessity on convergence study of addressing feelings of anger as an emotion management intervention.

본 연구는 간호사의 분노, 직무스트레스, 사회적 지지 정도를 파악하고 대인돌봄행위에 미치는 영향을 확인하기 위한 서술적 조사연구이다. 2014년 12월 1일부터 31일까지 4개 도시의 대학병원에서 근무하는 간호사 174명을 대상으로 자료수집을 실시하였다. 본 연구는 간호사의 대인돌봄행위와 분노에 대한 기초자료를 제시하고, 반복적 분노반추가 대인돌봄행위를 줄어들게 하며, 분노억제와 분노조절이 대인돌봄행위에 영향을 미치는 것을 확인하였다. 높은 직무요구 스트레스에서도 대인돌봄행위를 증가시키기 위해서는 자율적인 간호환경과 물질적 지지, 교육 기간의 확대가 필요할 것이다. 따라서 본 연구는 간호행위인 대인돌봄행위 증진과 이에 필요한 요소를 규명하고, 간호사의 정서관리 중재로서 분노에 대한 융합적 관리의 필요성을 제시하는데 의의가 있다.

Keywords

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