Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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Covariance Structure Analysis on the Impact of Job Stress, Fatigue Symptoms and Job Satisfaction on Turnover Intention among Dental Hygienists

치과위생사의 직무스트레스, 피로 및 직무만족도가 이직의도에 미치는 영향에 대한 공분산구조분석

  • Han, Se-Young (Department of Dental Hygiene, Catholic Sangji College) ;
  • Cho, Young-Chae (Department of Preventive Medicine and Public Health, Chungnam National University School of Medicine)
  • 한세영 (가톨릭상지대학교 치위생과) ;
  • 조영채 (충남대학교 의학전문대학원 예방의학교실)
  • Received : 2016.04.11
  • Accepted : 2016.07.07
  • Published : 2016.07.31
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Abstract

This study was conducted to investigate the influence of job stress, fatigue symptoms and job satisfaction on turnover intention among dental hygienists. Overall, 516 dental hygienists who work in dental clinics were surveyed using a standardized self-administered questionnaire from April 1 to June 30, 2015. Mean turnover intention was compared to each independent variable tested by t-tests and ANOVA, correlation among turnover intention, job stress, fatigue symptoms and job satisfaction was calculated by Pearson's correlation coefficient, and covariance structure analysis was used to evaluate whether turnover intention was associated with job stress, fatigue symptoms and job satisfaction. Turnover intention was significantly higher among subjects with higher job stress and fatigue, as well as those with lower job satisfaction. Additionally, turnover intention was significantly positively correlated with job stress and fatigue symptoms, while turnover intention was negatively correlated with job satisfaction. Covariance structure analysis revealed job stress had a greater impact on turnover intention than fatigue and job satisfaction, high job stress and fatigue, the lower the job satisfaction showed that the effect of increasing the turnover intention. Overall, these results indicate that turnover intention of dental hygienists are more heavily influenced by job satisfaction and job stress than fatigue. Therefore, efforts are needed to reduce job stress and fatigue, as well as to improve job satisfaction to reduce the degree of turnover intention among dental hygienists.

본 연구는 치과위생사들의 직무스트레스, 피로증상 및 직무만족도가 이직의도에 미치는 영향을 규명할 목적으로 사도하였다. 연구대상은 치과 병 의원에 근무하고 있는 치과위생사 516명을 대상으로 2015년 4월 1일부터 6월 30일까지의 기간 동안에 자기기입식 설문지를 이용한 설문조사를 실시하였다. 자료의 분석은 각 독립변수에 대한 이직의도의 평균점수를 비교하였으며 t-test 및 ANOVA로 검정하였다. 또한 직무스트레스, 피로증상, 직무만족도 및 이직의도 간의 Pearson상관분석에 의한 상관계수를 구하였으며, 공분산구조분석을 사용하여 이직의도와 직무스트레스, 피로증상 및 직무만족도와의 관련성을 평가하였다. 연구결과, 조사대상자의 이직의도는 직무스트레스가 높은 군일수록, 피로증상이 높은 군일수록, 직무만족도가 낮은 군일수록 유의하게 높았다. 조사대상자의 이직의도는 직무스트레스 및 피로증상과는 유의한 양의 상관관계를 보인 반면, 직무만족도와는 유의한 음의 상관관계를 보였다. 공분산 구조분석 결과, 직무스트레스는 피로증상이나 직무만족도보다 이직의도에 더 큰 영향을 미쳤으며, 직무스트레스와 피로증상이 높고, 직무만족도가 낮을수록 이직의도를 높이는 효과가 있는 것으로 나타났다. 위와 같은 결과는 치과위생사들의 이직의도는 피로증상이나 직무만족도보다 직무스트레스에 의해 더 큰 영향을 받고 있음을 알 수 있다. 따라서 치과위생사들의 이직의도를 낮추기 위해서는 직무스트레스 및 피로를 감소시키고, 직무만족도를 향상시키기 위한 노력이 필요할 것으로 생각된다.

Keywords

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