Management & Information Systems Review (경영과정보연구)

Daehan Academy of Management Information Systems (대한경영정보학회)
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A Study on The Effect of Organizational Culture on Job Satisfaction and Organizational Commitment In ICT Enterprises

ICT 기업의 조직문화가 조직구성원 직무만족과 조직몰입에 미치는 영향에 관한 연구

  • Received : 2017.10.10
  • Accepted : 2017.11.14
  • Published : 2017.11.30
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Abstract

The purpose of this study puts stress on effects of job satisfaction and organizational commitment depending on the type of organizational culture of ICT enterprises. This study utilized the 6th Human Capital Corporate Panel(HCCP) data from Korea Research Institute for Vocational Education & Training to analyze the effects of organizational culture in ICT enterprises on the job satisfaction and organizational commitment. The Samples are managers, supervisor, and employees in ICT industries who replied thorough the 6th HCCP. Answers from 875 people, except inappropriate answers, were used to test a hypothesis. In order to do that, reliability analysis and correlation analysis and regression analysis, utilizing the SPSS 24.0 & Amos 18.0, were used to analyze the effects of organizational culture on the job satisfaction and organizational commitment in ICT enterprises. With the purpose of this study, organizational cultures in ICT enterprises have different effects on job satisfaction and organizational commitment. The group culture, development culture, rational culture and hierarchy culture have a positive effects on job satisfaction. And the group culture, development culture and rational culture have a positive effects on organizational commitment. Whereas, hierarchy culture have no effects on organizational commitment. Also, job satisfaction have a positive effects on organizational commitment. Among four cultures of ICT enterprises, the importance of group culture should be stressed. According to the result of empirical analysis, group culture has the most positive impact on job satisfaction, contrary to the expectation that development culture might be the one. So far, the group culture, which emphasizes organizational flexibility, integration, trust, teamwork, high participation, royalty and morale, have positive impact on the organizational employees the most.

기업 고유의 조직문화는 조직구성원의 직무관련 행동을 통하여 직무만족을 가져오게 만들며, 조직에 더 충성하려는 조직몰입을 증가시키는 역할로 작용하게 된다. 본 연구에서는 ICT 기업들을 대상으로 조직문화유형에 따른 조직구성원의 직무만족과 조직몰입에 미치는 영향을 분석하고자 하는데 연구의 목적을 두었다. 한국직업능력개발원의 제6차 인적자본기업패널 자료를 활용하여 ICT 기업의 조직문화가 조직구성원의 직무만족과 조직몰입에 미치는 영향을 규명하기 위하여 선행연구들을 바탕으로 실증분석을 위한 가설의 설정과 검증을 실시하였다. 본 연구의 실증분석 결과는 다음과 같이 정리할 수 있다. 첫째, ICT 기업의 조직문화가 조직구성원의 직무만족에 미치는 영향에 있어서는 조직문화유형 중 관계문화, 합리문화, 혁신문화, 위계문화가 조직구성원의 직무만족에 유의한 정(＋)의 영향을 미치는 것으로 나타났다. 둘째, 조직문화가 조직몰입에 미치는 영향을 분석한 결과, 합리문화, 관계문화, 혁신문화는 조직몰입에 유의한 정(＋)의 영향을 미치는 것으로 나타났으며, 위계문화는 조직몰입에 유의한 영향을 미치지 못하는 것으로 나타났다. ICT 기업의 조직문화유형 중 관계문화가 조직구성원의 직무만족과 조직몰입에 높은 영향력을 나타내었다. 마지막으로 ICT 기업의 조직구성들의 직무만족은 조직몰입에 유의한 정(＋)의 영향을 미치는 것으로 나타나 직무만족이 높은 조직구성원은 조직몰입에 긍정적인 영향을 미치는 것으로 나타났다. 따라서 ICT 기업의 성과제고를 위하여 조직구성원들간의 긍정적인 작업환경의 조성과 정보공유를 통한 협력이 중요함을 제시하고 있다.

Keywords

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