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A Study on the Inhibiting Factors of Case Management in Child Welfare Facilities

아동복지시설 사례관리수행 저해요인에 관한 연구

  • Kim, Hyeun Ju (Deprtment of Family welfare, Changwon National Uiversity)
  • 김현주 (창원대학교 가족복지학과)
  • Received : 2016.12.29
  • Accepted : 2017.02.20
  • Published : 2017.02.28

Abstract

The purpose of this study is to investigate the effectiveness of case management in child welfare facilities to determine what the inhibiting factors as well as complementary factors are. For this purpose, data from 181 workers in community children's centers and 96 workers in child protection agencies and foster care centers were analyzed, the analyzed by using SPSS 21.0 program. In the case of community children's center interpersonal skills, case management guidelines, super vision, and network utilization were the influential factors while in other child welfare facilities, personal inhibitory factors, social welfare work experience, case management experience, and network utilization were the affecting factors. The implications reveal that social welfare practice should enhance the interpersonal skills of the workers, strengthen the supervision system, and provide a clear case management guideline. It is also important to set up a network of all local child welfare facilities and strengthen cooperation and mutual support among the institutions within the network.

본 연구는 주요 아동복지시설에서의 사례관리 수행정도 및 사례관리수행을 저해하는 요인 및 이를 보완해 줄 수 있는 요인들을 밝히고자 하였으며, 이를 위해 지역아동센터 종사자 181명, 아동보호전문기관 및 가정위탁지원센터 종사자 96명을 대상으로 자료를 분석하였으며, SPSS 21.0 프로그램을 이용해 분석하였다. 그 결과 지역아동센터의 경우 대인관계기술, 사례관리지침, 슈퍼비전, 네트워크 활용정도가 영향요인으로 나타났으며, 타 아동복지시설의 경우 개인적 저해요인, 사회복지근무경력, 사례관리경력, 네트워크 활용정도로 분석되었다. 이에 따른 사회복지 실천적 함의로는 종사자들의 대인관계기술을 증진시키고 슈퍼비전 체계를 강화시키며 명확한 사례관리수행 가이드 라인을 제시해야 할 것이다. 또한 아동복지시설의 지역내 네트워크를 구축하고 네트워크 내 기관들 간의 협력과 상호지지를 강화해야 할 것이다.

Keywords

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