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Comparison of Root Cause Analysis Software for Investigating Patient Safety Incidents

환자안전사건 조사용 근본원인분석 소프트웨어의 비교

  • Choi, Eun-Young (Department of Preventive Medicine, College of Medicine, University of Ulsan) ;
  • Lee, Hyeon-Jeong (Department of Preventive Medicine, College of Medicine, University of Ulsan) ;
  • Ock, Min-Su (Department of Preventive Medicine, Ulsan University Hospital, College of Medicine, University of Ulsan) ;
  • Jo, Min-Woo (Department of Preventive Medicine, College of Medicine, University of Ulsan) ;
  • Lee, Sang-Il (Department of Preventive Medicine, College of Medicine, University of Ulsan)
  • 최은영 (울산대학교 의과대학 예방의학교실) ;
  • 이현정 (울산대학교 의과대학 예방의학교실) ;
  • 옥민수 (울산대학교 의과대학 울산대학교병원 예방의학과) ;
  • 조민우 (울산대학교 의과대학 예방의학교실) ;
  • 이상일 (울산대학교 의과대학 예방의학교실)
  • Received : 2017.03.31
  • Accepted : 2017.06.01
  • Published : 2017.06.30

Abstract

Root Cause Analysis (RCA) has been widely used as a structured approach to investigate patient safety incidents. RCA helps identify what, how, and why something happened, therefore preventing recurrence of incidents. Since many quality tools can be used during RCA, various formats of RCA exist. If RCAs are performed incorrectly or incompletely, they are likely to produce unusable results. To address this issue, RCA software has been developed. The use of RCA software in investigating patient safety incidents may offer several advantages, such as potential reduction in learning time, shortening of the analytic process, facilitation of collection, analysis, and presentation of data and production of meaningful RCA reports. We introduced six healthcare RCA software and compared characteristics. Results from this study will enable the RCA team to choose proper RCA software.

Keywords

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