Journal of muscle and joint health (근관절건강학회지)

Korean Society of Muscle and Joint Health (대한근관절건강학회)
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Utilization of and Satisfaction with Smart Bedside Station System as a Patient-centered Healthcare System

일 병원의 환자중심 지능형 병상 지원(Smart Bedside Station) 시스템의 이용현황 및 사용 만족도

  • Cho, Moon Suk (Seoul National University Bundang Hospital) ;
  • Park, Yeon-Hwan (College of Nursing, Seoul National University.The Research Institute of Nursing Science)
  • 조문숙 (분당서울대학교병원) ;
  • 박연환 (서울대학교 간호대학.간호과학연구소)
  • Received : 2017.06.12
  • Accepted : 2017.07.21
  • Published : 2017.08.31
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Abstract

Purpose: The aim of this study was to examine the utilization of and satisfaction with the smart bedside station (SBS) system among users in a hospital. Methods: A cross-sectional descriptive design was used. The participants were 190 patients, 186 family caregivers, and 154 nurses in a hospital. Results: Around 78.1% of patients or family caregivers used the SBS system at least once during their hospital stay. The commonly used items on the SBS system menu were "lab findings", "hospital cost", "today's medication", and the "alarm message". Satisfaction with the SBS system of patients and family caregivers were significantly higher than those of nurses (F=39.88, p<.001). Conclusion: A patient-centered SBS system was a useful system that could increase patient satisfaction and comfort. More specific and technical service contents reflecting the current healthcare system should be added.

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References

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