The Journal of the Institute of Internet, Broadcasting and Communication (한국인터넷방송통신학회논문지)

The Institute of Internet, Broadcasting and Communication (한국인터넷방송통신학회)
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A Study on Web Accessibility Evaluation of Public Agency Homepage

공공기관 홈페이지의 웹 접근성 평가에 대한 연구

  • 김혜리 (전남대학교 전자상거래협동과정) ;
  • 이상준 (전남대학교 경영학과)
  • Received : 2017.04.25
  • Accepted : 2017.08.11
  • Published : 2017.08.31
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Abstract

In the reality that the use of the web is becoming commonplace, the general people are complaining about the inconvenience because they are not standardized when using the web site. Especially, the disabled people such as the social underprivileged classes people suffer from the inconvenience due to the web site that is not accessible. The purpose of this study is to conduct an authentication audit to obtain web accessibility certification mark on the homepage of a specific public institution. Through these practical cases, it is possible to improve the recognition of web accessibility by practitioners or managers, And suggest ways to improve the Aging existing public institution web sites. Although there are a lot of existing literature and previous researches, it is still not being newly produced because of lack of awareness of web accessibility, As a result, the users who access the web site of the public institution for the first time are much inconvenienced. In order to solve this problem, this paper compares the Korean web content accessibility guideline 2.1, revised in April 2015, and verified the effectiveness of the guidelines through web accessibility evaluation of specific public institution sites.

오늘날 웹 사용이 일상화되고 있는 현실에서 일반인들 역시 웹 사이트를 사용할 때 표준화 되지 않아 불편을 호소하고 있으며, 특히 사회 소외 계층인 장애인 등은 접근성이 보장되지 않은 웹 사이트로 인하여 불편을 겪으며 정보격차라는 문제가 나타나고 있다. 본 연구의 목적은 특정 공공기관 홈페이지의 웹 접근성 인증마크 획득을 위한 인증심사를 진행하여 이러한 실질적 사례를 통해 실무자나 관리자로 하여금 웹 접근성의 인식을 제고하고 웹 호환성과 접근성을 준수하지 않은 채 제작된 노후화된 기존 공공기관 웹 사이트들의 개선 방안을 제시하는 데 있다. 기존 문헌 및 선행연구가 많이 있으나 여전히 웹 접근성에 대한 인식 부족으로 아직까지 새로이 제작되고 있지 않고 있으며 이로 인해 공공기관 홈페이지에 처음 접속한 사용자들이 불편을 많이 격고 있다. 본 논문은 이러한 문제를 해결할 수 있는 방안으로 2015년 4월 개정된 한국형 웹 콘텐츠 접근성 지침 2.1을 준수하여 가이드라인의 실효성을 특정 공공기관 사이트의 웹 접근성 평가를 통하여 검증하도록 하였다.

Keywords

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