Asia-Pacific Journal of Business Venturing and Entrepreneurship (벤처창업연구)

The Korean Society of Business Venturing (한국벤처창업학회)
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Effect SCM Capacity Factor of Small and Medium-Sized Supplier on Operational Performance: Focused on Moderating Effect of Demand Uncertainty

중소 공급업체의 SCM역량요인이 운영성과에 미치는 영향: 수요불확실성의 조절효과를 중심으로

  • Received : 2017.08.04
  • Accepted : 2017.10.25
  • Published : 2017.10.31
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Abstract

This study analyzed both the effect small and medium-sized suppliers' SCM capacity on the performance and how the moderating effect of demand uncertainty as an environmental factor affects this relation. The study is based on the data collected from the survey of small and medium-sized suppliers operating in electronics, metal, machinery, automobile, and textile. It analyzed the results of survey targeting suppliers of these areas by using structure equation modeling. According to the analyzed result, the relation capital of small and medium-sized supplier affects the performance, but there is no relation between coordination capability and the performance. In case of the moderating effect of demand uncertainty, while there is a positive moderating effect of demand uncertainty between relation capital and performance, there is no any moderating effect between coordination capability and performance. It turns out that the relation capital keep having a positive effect on the performance even if there is a demand uncertainty.

일자리 창출과 국가산업경쟁력 측면에서 중소기업의 중요성이 강조되고 있다. 글로벌 환경의 불확실성과 공급사슬 간 경쟁으로의 패러다임의 변환은 공급사슬 내 중소 공급업체의 역량에 더욱 관심이 집중되고 있다. 이러한 점에서, 공급사슬상의 구매자-공급자 관계에서 중소공급업체의 SCM(공급사슬관리) 역량이 중소공급업체의 운영성과에 미치는 영향을 실증 분석하였다. 또한 환경적 요소로서 수요불확실성이 이러한 관계에 어떤 조절효과를 미칠 수 있는지 살펴보았다. 이러한 목적을 달성하기 위해 전기 전자, 금속 기계, 자동차 등의 산업에 속한 중소공급업체를 대상으로 설문조사를 실시하였으며, 구조방정식 모형을 이용하여 관련 연구가설을 검정하였다. 연구결과, 중소 공급업체의 공급사슬역량인 관계자본은 운영성과에 유의한 정(+)의 영향을 미치는 것으로 나타나고, 조정역량은 운영성과에 유의한 영향이 나타나지 않았다. 수요 불확실성의 조절효과를 살펴보면, 관계자본 역량과 운영성과 간에는 수요불확실성의 정(+)적인 조절효과가 나타난 반면, 조정역량과 운영성과 간에는 유의한 조절효과가 나타나지 않는다. 이러한 결과는 관계자본 역량은 운영성과에 긍정적인 영향을 미치며, 수요불확실성의 상황에서도 운영성과를 제고시키는 역할을 하고 있는 것을 알 수 있다. 반면에 조정역량의 경우, 구매기업과의 핵심 비즈니스 프로세스를 통합할 수 있는 정보공유, 커뮤니케이션 등의 외부적 조정역량을 향상시킬 수 있는 프로세스의 강화와 더불어 공급사슬관련 업무를 효과적으로 수행할 수 있는 중소공급업체 내부 관련부서들 간의 조정이 뒷받침되어야 한다는 점을 시사한다.

Keywords

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