Journal of Convergence for Information Technology (융합정보논문지)

Convergence Society for SMB (중소기업융합학회)
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Exhaustion of Social Workers for Organizational Effectiveness for the Fusion Age: Mediation Effectiveness of Empowerment

융합시대를 위한 사회복지사의 소진이 조직효과성에 미치는 융합연구 : 임파워먼트의 매개효과

  • Kim, San Yong (School of Industrial Education, Chongshin University)
  • 김산용 (총신대학교 산업교육학부)
  • Received : 2018.10.24
  • Accepted : 2018.12.20
  • Published : 2018.12.31
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Abstract

In this study, 200 social workers in Seoul and Gyeonggi area were surveyed using convenience extraction method. Data were analyzed by frequency, reliability, correlation, and regression analysis using IBM SPSS Statistics 20, and Sobel test was performed. The purpose of this study was to investigate the effects of empowerment on the relationship between exhaustion and organizational effectiveness of social workers and to provide basic data for improving organizational effectiveness. The results of the study are as follows. Empowerment was found to be mediated in the relationship between exhaustion and job satisfaction, which is a sub - area of organizational effectiveness. Empowerment was found to be mediated in the relationship between exhaustion and turnover intention, which is a sub - domain of organizational effectiveness. Therefore, it is necessary to have a resting place that gives a sense of security to the exhausted social worker rather than granting authority for the social welfare organization.

본 연구는 서울, 경기지역에 있는 사회복지사 200명을 대상으로 편의추출방법을 활용하여 설문조사를 실시하였다. 자료는 IBM SPSS Statistics 20을 이용하여, 빈도분석, 신뢰도분석, 상관관계분석, 매개회귀분석실시하였고, 소벨테스트를 실시하였다. 본 연구의 목적은 사회복지사의 소진과 조직효과성간의 관계에서 임파워먼트가 매개효과가 있는지를 확인하여 조직효과성을 높일 수 있는 기초자료를 제공하기 위해 본 연구를 실시하였다. 연구결과는 다음과 같다. 소진과 조직효과성의 하위영역인 직무만족간의 관계에서 임파워먼트는 완전 매개하는 것으로 나타났다. 소진과 조직효과성의 하위영역인 이직의도간의 관계에서 임파워먼트는 완전 매개하는 것으로 나타났다. 따라서 소진되어 있는 사회복지사를 대상으로 사회복지조직에 관한 권한을 부여하는 것보다 안정감을 줄 수 있는 휴식의 장이 필요하다.

Keywords

Table 1. Relationship between burnout, empowerment, organizational effectiveness

JKOHBZ_2018_v8n6_361_t0001.png 이미지

Table 2. Mediating effect of empowerment in relationship between exhaustion and job satisfaction

JKOHBZ_2018_v8n6_361_t0002.png 이미지

Table 3. In the relationship between exhaustion and job satisfaction, Sobel test of empowerment

JKOHBZ_2018_v8n6_361_t0003.png 이미지

Table 4. Mediating effect of empowerment on relationship between exhaustion and turnover intention

JKOHBZ_2018_v8n6_361_t0004.png 이미지

Table 5. In the relationship between burnout and turnover intention, Sobel test of empowerment

JKOHBZ_2018_v8n6_361_t0005.png 이미지

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