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ICT Utilization for Optimization of SME Decision Making

중소기업 의사결정 최적화를 위한 ICT 활용 방안

  • Park, Ji-Young (Division of Convergence Management, Korea National University of Transportation) ;
  • Kim, Kyung-Ihl (Division of Convergence Management, Korea National University of Transportation)
  • 박지영 (한국교통대학교 글로벌융합대학원, 경영정보학과) ;
  • 김경일 (한국교통대학교 글로벌융합대학원, 경영정보학과)
  • Received : 2018.01.05
  • Accepted : 2018.02.20
  • Published : 2018.02.28

Abstract

Companies are now rapidly entering the realm of the realtime economy named 'Now Economy'. 'Now Economy' features the measurement and assessment, accelerating speed of decision making about business. According to this, companies intend to change their disposition to be able to make quick and accurate decision by gathering informations rapidly and correctly, and then by processing that. Applications of ICT can be possible to change the new decision system of companies. In this thesis, the new decision system through amalgamations of BPMS, Mobile, Cloud Service, Hadoop, BI and AI is presented. It will be able to make decision quickly and accurately by collecting all information between the most efficiently managed process and formal and informal data inside company through this, and then by combining changes with situations outside company.

기업은 현재 'Now Economy'라는 실시간 경제의 영역으로 빠르게 진입하고 있다. 'Now Economy'는 비즈니스에 대한 측정, 평가, 의사결정의 속도가 가속화되는 것을 특징으로 하고 있다. 이에 따라, 기업은 보다 빠르고, 정확하게 정보를 취합하고, 이를 가공하여, 신속하고 정확한 의사결정이 가능해 질 수 있도록 기업 내의 체질을 변화시키고자 하고 있다. ICT의 활용은 기업의 새로운 의사결정체계로의 전환을 가능하게 한다. 본 논문에서는 BPMS, Mobile, Cloud Service, Hadoop, BI, AI의 융합을 통한 새로운 의사결정체계를 제시하고 있다. 이는 가장 효율적으로 관리되어지는 프로세스와 이를 통해 얻어지는 기업 내부의 정형적이고, 비정형적인 모든 정보를 취합하며, 기업 외부의 현상과 변화와 융합하여, 보다 빠르고 정확한 의사결정이 가능하도록 할 것이다.

Keywords

References

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