Journal of the Korean Society for Library and Information Science (한국문헌정보학회지)

Korean Society For Library And Information Science (한국문헌정보학회)
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A Study for Identifying Affecting Factors on the Intention of Public Library Use: Based on Ajzen's Extended Theory of Planned Behavior

공공도서관 이용 의도 영향 요인에 관한 연구 - Ajzen의 계획행동이론을 기반으로 -

  • 연지은 (연세대학교 대학원 문헌정보학과) ;
  • 김기영 (연세대학교 문헌정보학과)
  • Received : 2018.01.25
  • Accepted : 2018.02.05
  • Published : 2018.02.28
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Abstract

This study aims to analyze the intention of public library use of citizens by applying Ajzen's extended theory of planned behavior (ETPB). A questionnaire survey was conducted to identify the relationship between personal characteristics, factors from ETPB, such as attitude, subject norm, and perceived behavioral control, and the intention of public library use, Library knowledge was also added as an additional independent factor in this study. The results showed that attitude and library knowledge were more important factors than others. Subject norm and perceived behavioral control had also positive effects on the intention, Additionally, some personal characteristics, such as age, educational background, and household income, and public library use experience made significant differences in the intention. Based on the results, this study made some suggestions for expanding the scope of public library users.

본 연구의 목적은 Ajzen의 확장된 계획행동이론(ETPB)을 바탕으로 시민들의 공공도서관 이용 의도에 영향을 주는 요인을 검토하는 데에 있다. 이를 위해 ETPB의 요인인 태도, 주관적 규범, 지각된 행동통제에 추가하여 도서관 지식, 그리고 개인적 특성과 같은 요인들을 기반으로 설문지를 개발, 설문조사를 실시한 후, 공공도서관 이용 의도에 어떤 영향을 미치는지를 통계적으로 분석하였다. 그 결과, 공공도서관 이용 의도에 가장 큰 영향을 미치는 요인은 도서관 지식인 것으로 나타났고 태도도 높은 영향력을 보여주었다. 주관적 규범과 지각된 행동통제 역시 공공도서관 이용 의도에 정의 영향을 주며, 개인적 특성 중 연령대, 최종학력, 가계소득, 공공도서관 이용 경험이 공공도서관 이용 의도에 유의한 차이를 가져오는 변수임을 확인하였다. 이러한 결과를 바탕으로 공공도서관 이용자의 범위 확대를 위한 고려사항을 검토하였다.

Keywords

References

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