Health Communication (의료커뮤니케이션)

Korean Academy on Communication in Healthcare (대한의료커뮤니케이션학회)
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The Mediating Effect of Ego-Resilience on the Relationship between Emotional Intelligence and Nursing Performance among Clinical Nurses

간호사의 감성지능과 간호업무성과 관계에서 자아탄력성의 매개효과

  • Lee, Eun-Ju (Department of Nursing, Keimyung University) ;
  • Lee, Suin (Department of Nursing, Keimyung University)
  • Received : 2018.04.27
  • Accepted : 2018.06.11
  • Published : 2018.06.30
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Abstract

Purpose: The purpose of this study was to identify the relationships and the levels of emotional Intelligence, ego-resilience and nursing performance and to investigate the mediating effects of ego-resilience in the relationship emotional Intelligence with nursing performance among clinical nurses. Methods: The study design was a cross-sectional survey. The study participants were a total of 142 clinical nurses who were registered in three general hospitals. The data were analyzed by frequency, t-test, ANOVA, Pearson's correlation coefficients, and multiple regression analysis using SPSS 21.0 software and Sobel's test was conducted to evaluate availability of the mediating effects of ego-resilience. Results : The study results had shown that there were significant co-relationships of the emotional Intelligence, ego-resilience and nursing performance and the mediating effects of ego-resilience in the relationship emotional Intelligence with nursing performance. Conclusions : Emotional intelligence in enhancing nursing performance, was an element to enhance hospital performance by managing self-emotion in relationships of patients and clinical staffs. In addition, ego-resilience as a mediating variable in the relationship emotional Intelligence with nursing performance, should be considered to develop each nursing department programs and strategy for improving nursing performance through enhancing emotional intelligence.

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References

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