Journal of the Korea Convergence Society (한국융합학회논문지)

Korea Convergence Society (한국융합학회)
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A study on User Experience of Artificial Intelligence speaker

인공지능 스피커(AI speaker) 사례 분석을 통한 고찰

  • Jo, Gyu-Eun (Dept. of Design Management, Hongik University, International Design School for Advanced Studies) ;
  • Kim, Seung-In (Design Management, Hongik University, International Design School for Advanced Studies)
  • 조규은 (홍익대학교 국제디자인전문대학원 디자인경영전공) ;
  • 김승인 (홍익대학교 국제디자인전문대학원)
  • Received : 2018.06.01
  • Accepted : 2018.08.20
  • Published : 2018.08.28
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Abstract

The purpose of this study is to analyze the technology trend of artificial intelligent speaker(AI speaker) and to suggest direction of domestic AI speaker through the case study of AI speaker. As a research method, technical background was studied through literature, and then, case of AI speaker was investigated. As a result, It attempts to extend it to the visual interface. One of these attempts is attention to the built-in screen AI speaker. AI speakers should be a platform for humans and computers to interact with, not just convenience facilities. Based on the implications presented in this study, we hope to be able to use it as a reference for predicting the service development direction of domestic artificial intelligent speakers in the future.

본 연구는 4차 산업혁명의 핵심 기술로서 활발히 개발되고 있는 인공지능 스피커의 기술 동향을 분석하고 국내외 출시된 인공지능 스피커의 사례분석을 통해 나아가야 할 방향 제안에 목적이 있다. 연구방법으로는 먼저 문헌연구를 통해 인공지능 스피커의 기술적 배경을 고찰하였으며, 이후 국내외 인공지능 스피커 사례를 조사하였다. 그 결과, 음성의 본질적 한계를 극복하고자 시각인터페이스로의 확장하려는 시도를 보인다. 이러한 시도 중 하나로 스크린 내장형 인공지능 스피커에 주목할 필요가 있다. 인공지능 스피커는 단순히 편의 기능 제공을 넘어 인간과 컴퓨터의 상호작용하는 플랫폼이 되어야 한다. 본 연구에 제시된 시사점을 바탕으로 앞으로 국내 인공지능 스피커의 서비스 발전 방향을 예측하는 것에 참고 자료로 사용될 수 있을 것을 기대한다.

Keywords

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