Journal of the Korea Convergence Society (한국융합학회논문지)

Korea Convergence Society (한국융합학회)
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An Exploratory Study on the Experience of Service Convergence in the Social Welfare Field

사회복지 현장의 서비스 융복합 경험에 대한 탐색적 연구

  • 신희정 (건양대학교 사회복지학과)
  • Received : 2018.07.09
  • Accepted : 2018.09.20
  • Published : 2018.09.28
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Abstract

The purpose of this study is to find out how to develop the related competency by exploring the service convergence experience of social workers in the social welfare field. For this purpose, social workers were organized into focus groups to reflect various fields and experiences of the social welfare, and the focus group interview method was implemented. The results of this study are as follows: First, research participants who are social workers of the field recognized positive effects and experiential limitations in the experience of providing convergent services through collaboration with various professionals. Second, research participants experienced the necessity of convergence services, while being asked for various roles in the extended area. Finally, research participants propose a plan to develop competencies required in social welfare environment where a convergent approach is required. Based on the results of this study, it was prepared that basic data for the development of practical competency in the social welfare field.

본 연구에서는 사회복지 현장의 사회복지사들을 대상으로 서비스 융복합 경험을 탐색함으로써 관련된 실천역량을 개발하기 위한 방안을 모색하고자 한다. 이를 위하여 사회복지 현장의 다양한 분야 및 경험을 반영할 수 있는 4개의 사회복지사 집단을 구성하여 초점집단 인터뷰(FGI)를 실시하였다. 연구 결과, 우선 현장의 사회복지사인 연구 참여자들은 다양한 전문 영역과의 협업을 통해 융복합 서비스를 제공하는 경험에서 긍정적 효과와 경험적 한계를 인식하였다. 둘째 연구 참여자들은 보다 확장된 영역에서 다양한 역할을 요구받으면서 융복합 서비스에 대한 필요성을 경험하였다. 마지막으로 융복합적 접근이 요구되는 사회복지 환경에서 요구되는 역량을 개발하기 위한 방안을 제안하고 있다. 이러한 연구결과를 토대로 사회복지 현장에서 요구되는 실천역량 개발을 위한 기초 자료를 마련하였다.

Keywords

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